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People Operations Advisor

8 months ago

Watford, United Kingdom Medivet Group Ltd Full time

**About us**

Job Title:
People Operations Advisor

**Location**:
Support Centre - Watford

Department:
Human Resources

Reporting to:
People Operations Manager

Budget Responsibilities:
None

Role purpose:
Support the regional management teams with the starter and leaver process, basic contractual changes and update and maintain HR records on HRIS and monitor shared inboxes.

To support the continuous improvement of the department by reviewing existing processes and looking at opportunities for automation.

**Key responsibilities and accountabilities**:
**Duties**:

- Responsible for allocating tickets via Fresh Service to People Operations team
- Review and authorise workflows completed by the divisional team.
- Responsible for picking up complex queries ensuring resolution in a timely manner.
- Support Fleet Services Advisor with cover or during busy period.
- Producing weekly data exports from Fresh Service on new and resolved queries.
- Build relationships with the divisional teams to encourage better/smarter ways of working and support with any queries that may arise.
- Administering family leave requests, liaising with payroll to ensure accuracy of information provided to colleagues.
- Support with written amendments to terms and conditions for transfers, promotions and probation periods.
- Ensuring regional management compliance with IR35 processes and writing contracts for casual workers that fall within scope of IR35.
- Co-ordinating monthly recognition activity and allocating rewards on Company benefits platform.
- Provide guidance and advice to regional management teams on internal processes and signpost to relevant departments.
- Run adhoc reports to support business initiatives including analysing the data to ensure completeness.
- Working with the business to ensure long service awards are administered in a timely manner.
- Enter and update colleague details on the HRIS ensuring complete accuracy as the master source of data.
- Support the Support Centre HR Business Partner and the People Operations team as part of the project group delivering a seamless and timely annual pay review process.
- Carry out any other ad-hoc tasks as directed by members of the HR Management Team.

Job Reference: SCR00730