Service Complaints Investigator

We are currently recruiting for 1 x experienced, Senior Complaints and Feedback Officer to join a local company within South Tyneside. **The Role (not limited to)**: - The role will focus primarily on Children Social Care complaints, but will also cover complaints relating to Adult Social Care. - To manage statutory complaints services for Children’s and...

**Complaints Advisor - Repairs and Maintenance in Social Housing** **Hammersmith and Fulham** **28k-29k** Howells Solutions are recruiting for a leading Social Housing Group who are currently looking for a Complaints Advisor to join their Repairs and Maintenance team in Hammersmith and Fulham on a permanent basis. **Duties**: - Customer Care and...

Usay Compare is a fast paced, exciting place to work. Both a marketplace for Private Medical Insurance and a stellar employer for progression;we have achieved 4.4 stars as an employer on Glassdoor. We are a team that thrive on challenges, and always have honesty at the heart of our values; thus, providing a great place to work and progress. With compliance...

Pockit is a fair, no-nonsense alternative to traditional banking. We’re there for customers who’ve been ignored or locked out by the high-street and offer disruptive new products that are custom-built for the millions of consumers that are currently underserved. We’re a lively, diverse and international team, spread across locations in London,...

iPeople SC Solutions is currently recruiting for Complaints Review Officer to work for our client in Tower Hamlets and surrounding areas.The successful post holder will create great homes, great services and great communities through ensuring compliance with the Consumer Standards.The successful post holder will also undertake Stage 2 reviews of complaints...

HUC is an integral part of the greatest health service in the world. We take pride in what we achieve on a daily basis and are looking for two Patient Feedback and Improvement Managers to ensure our patient voices are heard. As Patient Feedback and Improvement Manager you will use your previous experience of dealing with complaints in the NHS to act as the...

Your new company Is this your next job Read the full description below to find out, and do not hesitate to make an application.We are partnered with a large, employee-focused Housing Organisation to recruit a number of Senior Complaints Staff for their Customer Relations Team.Your new role You will be resolving customer complaints, both verbal and written,...

Join a leading local authority in Hampshire as an interim Complaints Officer and play a vital role in ensuring customer satisfaction and service excellence.Role: Interim Complaints OfficerPay: £20-£23 per hour, competitive based on experienceAs an Interim Complaints Officer, your responsibilities will include: * Handling customer complaints promptly and...

**Role: Customer Service Advisor** **Rate: £10.42 per hour (£10.78 after 12 weeks)** **Hours - 4 rotating shifts**: Week 1 - 8:00-4:30 - Monday, Tuesday, Friday, Saturday, Sunday Week 2 - 8:30-5:00 - Monday, Wednesday, Thursday, Friday, Saturday Week 3- 9:00-5:30 - Monday - Friday Week 4 - 9:30-6:00 - Monday - Friday **Start Date: 22.05.2023** First...

Considering the ongoing expansion of AESC in the UK and European region there is a need to put in place a Customer Quality Manager to build and develop a team of professionals that will exceed the expectations of the new and current customer base. Quality champion for all customers related matters at key project phases and in series production. Business...

Considering the ongoing expansion of AESC in the UK and European region there is a need to put in place a Customer Quality Manager to build and develop a team of professionals that will exceed the expectations of the new and current customer base. Quality champion for all customers related matters at key project phases and in series production. Business...

Job Title: Complaints Manager Location: Reigate Salary: £35,000 per annum Reporting to: Internal Operations Manager The key element to the role of Complaints/Customer Service Manager is to support the Internal Operations Manager by managing the day-to-day customer service function, including managing incoming 'expressions of dissatisfaction'...

Job Title: Complaints Manager Location: Reigate Salary: £35,000 per annum Reporting to: Internal Operations Manager The key element to the role of Complaints/Customer Service Manager is to support the Internal Operations Manager by managing the day-to-day customer service function, including managing incoming 'expressions of dissatisfaction' and written...

**We are hiring for Investigation Officer** **Location: Croydon** - Experience of conducting financial investigations under the Proceeds of Crime Act 2002 including, cash detention, confiscation, part 5 (civil recovery), listed assets and account freezing order investigations. - Strong Expertise in complex financial data and the presentation of such in an...

Our client is looking to recruit a Service Telemarketer to join their team in South Tyneside. If you have motor dealer Service Advisor or Car Sales experience, this is a great opportunity for you. As a Service Telemarketer in this franchised motor dealership, you will: - Identify customers with services/MOTs due/overdue. - Contact customers to book them...

Customer Complaints Case Handler Location: Head Office, Hebburn Contract: 2 months Salary: £12 per hour Shifts: Monday to Friday / 8.The case handler team are the first point of contact with customers who call us after not being able to resolve complaints directly with their local dealership. They’re a customer-centric team who provide helpful...

We are currently looking for a Permit Officer to work in the Parking and Utilities Team. The role will involve the implementation of the Permit Scheme and duties relating to the implementation of Traffic Regulation Orders. **The Role** - Oversee and deal with Temporary Traffic Regulation Orders (TTRO’s). - Oversee and deal with conflicts and find...

We are looking for a self-motivated and proactive individual(s) to join our busy Claims, Inquests and Complaints team. We are looking for someone with experience of handling claims and / or inquests and / or complaints and have a solid and stable background within a customer facing environment. The Claims, Inquests and Complaints Officer is a pivotal role...

We have an amazing opportunity for a Credit Controller to join the finance team at our flagship dealership in Stockport. Hours 40 Salary - Competitive Benefits Company Pension Scheme Life Assurance 4 x salary Staff car scheme Platinum Plus Membership Employee Assistance Programme Staff Gym Off site parking You will: Monitor all outstanding accounts to ensure...

About The RolePlease make an application promptly if you are a good match for this role due to high levels of interest.Are you passionate about improving our complaint handling for our customers? If so, we want to hear from you.As Senior Service Improvement Advocate you will provide leadership, performance, and development of services to improve our...