Technical/IT Support Assistant
3 weeks ago
Our office is in based in Ringwood and we are proud to service a national network of customers. Foresolutions specialise in the areas of Asset Tracking, Business communications and IoT. Our Vision is to make technology better for businesses and the people using it.
Technical Support Assistant
Salary: 25k per annum, Company Bonus Scheme
Position Type: Full time, permanent
You will be working within the customer services team to provide 1st line technical support to our customers and conduct software testing on a range of platforms. This will include hardware integration testing on a variety of products. On occasion, you will also be required to work with the operations team to help support delivery of the solutions for our customers.
You will be good with IT and Technology, have a methodical approach, attention to detail and be organised. Your role is integral to the creation of software systems and integration of technical products we provide. 1st Line Technical support for our Asset & Vehicle Tracking, Business Comms & IoT Solutions
~ Action support tickets & tasks on our HubSpot CRM
~ Execute all levels of software testing (System, Integration, and Regression)
~ Hardware integration testing
~ Action development tickets within Azure DevOps
~ Assist with customer training
In order to excel in this role, you will be able to demonstrate strong customer focused skills, perform manual software testing and be able to resolve technical customer support requirements. We ask that you are a proactive and tenacious self-starter who has the ability to work alone as well as part of a team.
Ideally you will have experience within customer service, handle conversations with confidence and an understanding of software testing. Computer skills are essential as you will be working across a variety of bespoke products, CRM systems and Microsoft Office Suites.
The successful applicant will be required to work from our Ringwood office. 25 days’ holiday This position will be subject to a satisfactory DBS check.
No agencies, please.
As part of any recruitment process, Foresolutions collects and processes personal data relating to job applicants. Foresolutions is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. We invite you to read the full policy before submitting your application.
Contact Telephone Number
Fantastic flexible working arrangements available and company benefits package
#
-
Technical/IT Support Assistant
2 weeks ago
United Kingdom National Nuclear Laboratory Full timeJob Description for Technical Support Assistant: Working in Safety, Security & Safeguards gives you the chance to make your mark on some hugely interesting projects. We’re committed to using nuclear science to benefit society for years to come. This means that you can build a long and successful career here whilst playing a meaningful role in delivering...
-
Technical Support Assistant
2 weeks ago
United Kingdom National Nuclear Laboratory Full timeJob Description for Technical Support Assistant: This is where your skills play a critical role in keeping everyone safe. Working in Safety, Security & Safeguards gives you the chance to make your mark on some hugely interesting projects. NNL does work that nobody else in the sector is doing, and this means we need experts like you to make it possible,...
-
Technical Support Assistant
3 weeks ago
United Kingdom Foresolutions Ltd Full timeOur office is in based in Ringwood and we are proud to service a national network of customers. Foresolutions specialise in the areas of Asset Tracking, Business communications and IoT. We have a range of solutions for everyone including those in complex operational environments. Our Vision is to make technology better for businesses and the people using...
-
Trainee Technical Support Assistant
3 weeks ago
United Kingdom Multitask Recruitment Solutions Ltd Full timeFull-time IT Support Assistant (Fixed Term Contract) Full-time Multitask Recruitment Solutions have an exciting Opportunity for an IT Support Assistant based in Haslingden. (18 months Fixed term Possibly Permanent afterwards) Installation, configuration, and maintenance of all IT equipment & systems across different sites Providing technical...
-
Fuel PIE Technical Support Assistant
2 weeks ago
United Kingdom National Nuclear Laboratory Full timeSummary Job Description for Fuel PIE Technical Support Assistant: NNL is where your understanding of reactors fuels the nation. As part of our Fuel Reactor & Reprocessing capability, you’ll play a vital role in developing the UK fuel cycle in line with advances in new technology and new processes. As old reactors reach the end of their lifespan, we need...
-
HVAC Engineer
1 week ago
United Kingdom ETS Technical Full timeHVAC Engineer - Technical Support (AIR-CONDITIONING & CHILLERS) - west London, UK (with option of hybrid/homeworking) (MUST HAVE EXPERIENCE USING PRODUCT SELECTION SOFTWARE AND PRODUCT PRICING/SALES TOOLS) A new vacancy for a HVAC Engineer - Technical Support with European division of leading global manufacturer of high-efficiency heating & cooling...
-
HVAC Engineer
4 weeks ago
United Kingdom ETS Technical Full timeHVAC Engineer - Technical Support (AIR-CONDITIONING & CHILLERS) - west London, UK (with option of hybrid/homeworking) (MUST HAVE EXPERIENCE USING PRODUCT SELECTION SOFTWARE AND PRODUCT PRICING/SALES TOOLS) A new vacancy for a HVAC Engineer - Technical Support with European division of leading global manufacturer of high-efficiency heating & cooling...
-
Technical Assistant
3 weeks ago
United Kingdom D R Newitt Recruitment Full timeDescription We seek a highly motivated technical assistant to join the food industry team. As a Technical Assistant, you will play a crucial role in supporting the technical operations and ensuring the smooth functioning of our food production processes. You will work closely with the technical team to provide technical guidance and support, implement...
-
Technical/IT Support Assistant
4 weeks ago
United Kingdom Baldwin Boxall Full timeThe successful candidate will work alongside our current technical support team taking telephone calls and providing system operational support and fault diagnosis for field engineers. Tasks include, but not limited to, taking telephone calls, logging call information, setting up test system and supporting the onsite engineering team members. All training...
-
Technical Support Engineer
1 month ago
United Kingdom Envirogen Group Full timeEnvirogen Group UK Limited is currently seeking a dedicated and knowledgeable individual to join our team as a Technical Support Engineer . As a global leader in water and wastewater treatment solutions, Envirogen is committed to delivering exceptional customer service and support. As a Technical Support Engineer , you will play a crucial role in...
-
Technical Support Representative
1 month ago
United Kingdom Project People Full time1st Line Technical Support Agent - On-site in Bracknell Brief Overview of role / project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add...
-
Technical Support Engineer
7 days ago
United Kingdom 83zero Full timeTechnical Support Consultant 83zero is partnering with a growing IT Solutions Provider who is looking for a Technical Support Consultant providing 2nd Line Support onsite in Harrow Our client is an independent organisation, who specialise in providing IT solutions across the world. We’re looking for individuals from hands-on technical background, who...
-
Technical Support Engineer
1 week ago
united kingdom 83zero Full timeTechnical Support Consultant 83zero is partnering with a growing IT Solutions Provider who is looking for a Technical Support Consultant providing 2nd Line Support onsite in HarrowOur client is an independent organisation, who specialise in providing IT solutions across the world.We’re looking for individuals from hands-on technical background, who have...
-
Technical Support Engineer
7 days ago
United Kingdom 83zero Full timeTechnical Support Consultant 83zero is partnering with a growing IT Solutions Provider who is looking for a Technical Support Consultant providing 2nd Line Support onsite in Harrow Our client is an independent organisation, who specialise in providing IT solutions across the world. We’re looking for individuals from hands-on technical background, who...
-
Technical Support Engineer
7 days ago
United Kingdom 83zero Full timeTechnical Support Engineer 83zero is partnering with a growing IT Solutions Provider who is looking for a Technical Support Engineer providing 2nd Line Support onsite in Harrow Our client is an independent organisation, who specialise in providing IT solutions across the world. We’re looking for individuals from hands-on technical background, who have...
-
Technical Support Engineer
7 days ago
United Kingdom 83zero Full timeTechnical Support Engineer 83zero is partnering with a growing IT Solutions Provider who is looking for a Technical Support Engineer providing 2nd Line Support onsite in Harrow Our client is an independent organisation, who specialise in providing IT solutions across the world. We’re looking for individuals from hands-on technical background, who have...
-
Technical Support
2 weeks ago
United Kingdom Bridge Recruitment Ltd Full timeGreat benefits working with this company including 25 days holidays and 8 bank holidays 5% pension Private healthcare 2 x base salary life insurance On site parking 37 hrs a week Monday to Friday 8.30-4.30 with early finish Friday You will need Previous experience in a hands-on tools-based role Working knowledge of hydraulic and...
-
Technical Support Representative
2 weeks ago
United Kingdom Edwards & Pearce Full timeAs the Technical Support Representative you will be able to communicate both verbally and in written format in a clear, concise manner, addressing customer queries on product related issues in the field from comprehensive scenario testing and technical verification of new product. You will be confident in delivering product training on our portfolio of...
-
Technical Support Engineer Engineering
3 days ago
United Kingdom Taylor Made Recruitment Full timeExciting Opportunity: Join a Cutting-edge Global Company as a Technical Support Engineer Are you a skilled Technical Support Engineer with hands-on experience in Trend & Tridium BMS Systems? Our client, a forward-thinking organization, is at the forefront of designing and delivering state-of-the-art, energy-efficient infrastructure, ensuring the utmost...
-
Technical Support Engineer Engineering
1 month ago
United Kingdom Taylor Made Recruitment Full timeExciting Opportunity: Join a Cutting-edge Global Company as a Technical Support Engineer Are you a skilled Technical Support Engineer with hands-on experience in Trend & Tridium BMS Systems? Our client, a forward-thinking organization, is at the forefront of designing and delivering state-of-the-art, energy-efficient infrastructure, ensuring the utmost...