Technical Support Engineer Engineering

1 month ago


United Kingdom Taylor Made Recruitment Full time

Exciting Opportunity: Join a Cutting-edge Global Company as a Technical Support Engineer
Are you a skilled Technical Support Engineer with hands-on experience in Trend & Tridium BMS Systems? Our client, a forward-thinking organization, is at the forefront of designing and delivering state-of-the-art, energy-efficient infrastructure, ensuring the utmost confidentiality for our clients. Join them as a dedicated Technical Support Engineer and play a pivotal role in supporting our client's business needs.
Technical Support Engineer
* Type: Permanent
* Career Advancement: Unlock a world of opportunities for professional growth and development.
Immerse yourself in the dynamic world of groundbreaking technological solutions, collaborating with some of the best leaders in the field.
Provide technical support and commissioning assistance to internal teams.
* Diagnose and troubleshoot complex software and hardware issues, specializing in Trend and Tridium BMS Systems.
* Address network concerns, configure operating systems, and deliver remote assistance.
* Rapidly resolve client queries via email, phone, or in-person interactions.
* Collaborate with onsite subcontractors, ensuring project milestones and quality benchmarks.
* Research, identify, and implement software and hardware solutions.
* Proven experience in service engineering, technical roles, or related fields.
* Thorough understanding of computer systems, mobile devices, and tech products.
* Familiarity with remote desktop applications.
* Previous involvement in system commissioning.
* Bachelor's Degree.
This is important as in the present economic climate, we are receiving huge amounts of applications and thus it will help your application if your CV and covering letter state all relevant information clearly. As a Recruitment Consultancy you will be required to attend a “virtual meeting” with one of our Consultants prior to your details being submitted to our Clients.



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