Helpdesk Manager

3 weeks ago


Bolton Greater Manchester, United Kingdom Catch 22 Full time

Our client, a rapidly growing facilities management company, are recruiting for a Facilities Manager for a shopping Centre in Bolton. This exciting opportunity involves overseeing the soft and hard services of a bustling shopping centre, playing a pivotal role in shaping its success.

Working closely with the Centre Manager, the Facilities Manager will be responsible for providing visitors, contractors, tenants, and staff with a safe environment. The role focuses on customer service and providing an experience for customers whilst embracing occupiers, driving the overall services on the centre forward, in a positive way.

Overseeing and inspect contractors work to monitor the performance of contracts - This may include security, maintenance, landscaping, cleaning contracts etc
Recognising critical failings in contractors work to identify need for any action
Support tenant inspections and the fit-out process for new lettings.
Ensure that all PPM is forecasted, planned, and implemented by the service provider.
Having a hands on and technical knowledge to identify electrical and mechanical equipment/appliances in the building which need fixing/replacing e.g., Carry out risk assessment and manage health & safety compliance.
A professional Facilities / Property individual, with experience in leading and site management
Proficient in property management, preferably in a mixed-use or shopping centre environment.
Financial and commercial acumen to be able to build a stable and profitable business and develop a coherent strategy.
Excellent planning and organisational skills
Strong IT skills, MS Office, CAFM systems and business Apps
Permanent Contract
5 Hour contract
Flexible starting hours Mon - Fri, with flexibility to work Saturdays (Usually on a 1 in 5 basis, depending on staffing)
25 days holiday
If you are passionate about delivering exceptional service management, and thrive in a dynamic environment then please apply or get in touch with Laura on (url removed) or call (phone number removed)


  • Helpdesk Manager

    1 week ago


    Bolton, United Kingdom Jobwise Ltd Full time

    Are you an experienced Helpdesk Manager? Would you like to work for a successful, well-established company, where you will be managing and developing the support team? They offer a salary of up to £25,000 along with 23 days holiday plus bank holidays, free parking, pension scheme and a fantastic working environment where everyone feels a valued member of a...


  • Bolton, Greater Manchester, United Kingdom mydentist Full time

    We are looking for a Senior Helpdesk Coordinator to join our busy Facilities Helpdesk team at MyDentist Located full-time Monday - Friday in our Support Centre in Kearsley (M26 1GG) with on-site parking and canteen facilities Supervising a team of Helpdesk Coordinators A great role for someone looking to expand or grow their career within a customer...


  • Bolton, United Kingdom D2R Full time

    We are working with a growing UK Wide Facilities Management organisation who are looking for a Helpdesk Team Leader. **Job Purpose** To proactively manage reactive and planned tasks through their CAFM system, undertake general administration and telephone duties. Produce maintenance related documents, generate work orders and reports, data inputting of...


  • Bolton, United Kingdom ISS Facility Services Full time

    **Helpdesk Administrator** **Bolton** Competitive salary with excellent benefits - please contact the recruitment team for this information although we don’t advertise our salaries, you won’t be disappointed! As Helpdesk Administrator, you will be working as part of a small team of other helpdesk administrators this role, they will deal with managing...

  • Helpdesk Operator

    1 month ago


    Bolton, United Kingdom iFM Bolton Ltd - Bolton NHS Foundation Trust Full time

    **Job Title**:Helpdesk Operator **Schedule**:30 hours**:Monday - Friday 10:00 - 16:00 **Pay**:NHS AfC Band 2 - £22,383 per annum pro rata iFM Bolton are pleased to have an excellent opportunity for a Helpdesk Operator to join our Customer Services team, based at Royal Bolton Hospital on a fixed term basis to cover maternity leave. As a Helpdesk Operator,...


  • Bolton, United Kingdom OMNI Full time

    **Helpdesk Administrator** **Contract: Banking** **Location: Lancashire** **Hours of work: 37.5** **Contract Type: Permanent** In the capacity of Helpdesk Administrator, your role plays a crucial part in delivering comprehensive helpdesk solutions for our clients. This includes handling reactive maintenance, planned preventative maintenance, and...

  • Helpdesk Operator

    1 week ago


    Manchester, United Kingdom Daniel Owen- UK Full time

    HDOperator_1709639787 Posted: 05/03/2024 - £26000 - £26500 per annum - Manchester, Greater Manchester - PERMANENT **Helpdesk Operator Required** **Job Type**: Permanent Start date: Immediate or notice period Industry: Facilities Management Location: Manchester - Easily accessible by Public Transport **Salary**: £26,500 - per annum Work Environment:...

  • Helpdesk Agent

    1 month ago


    Manchester, United Kingdom Cushman & Wakefield Full time

    **Job Title** Helpdesk Agent **Job Description Summary** Cushman and Wakefield are looking for an experienced individual to join their team as a Helpdesk Agent. In this role you will be first line of contact for any HelpDesk queries, and must deliver a first-class service in a confident, direct approach. You should be able to perform in a fast-paced...

  • Helpdesk Agent

    1 month ago


    Manchester, United Kingdom Cushman & Wakefield Full time

    Job Title Helpdesk Agent Job Description Summary Cushman and Wakefield are looking for an experienced individual to join their team as a Helpdesk Agent. In this role you will be first line of contact for any HelpDesk queries, and must deliver a first-class service in a confident, direct approach. You should be able to perform in a fast-paced environment...

  • Helpdesk Coordinator

    1 month ago


    Manchester, United Kingdom Michael Page Full time

    To support and assist with all Helpdesk operations and provide comprehensive administrative support to the team. Client DetailsOur client is a global leader in commercial real estate services and investments.Description- Manage the call log system by logging tickets, tracking issues and assigning tickets to the suitable teams- Maintain client communication...

  • Helpdesk Coordinator

    1 month ago


    Manchester, United Kingdom Michael Page Full time

    To support and assist with all Helpdesk operations and provide comprehensive administrative support to the team. Client Details Our client is a global leader in commercial real estate services and investments. Description - Manage the call log system by logging tickets, tracking issues and assigning tickets to the suitable teams - Maintain client...

  • IT Helpdesk Manager

    1 month ago


    Little Lever, Greater Manchester, United Kingdom First Military Recruitment Ltd Full time

    LB247 - IT Helpdesk Manager Location: Bolton Salary: £DOE Overview: First Military Recruitment are currently seeking an IT Helpdesk Manager on behalf of one of our clients. You will have responsibility for managing a team of Desktop Support Technicians (DST'S) who provide support to more than 1800 users across the UK. Our client encourages...

  • Helpdesk Supervisor

    2 days ago


    Manchester, United Kingdom Page Personnel - UK Full time

    Helpdesk and Facilities professional with experience of building operations - City Centre location, covering multiple buildings with varied tenants **About Our Client**: The Client is an exciting and forward thinking Managing Agent based in the North of England. They have a strong focus on sustainability, growth and development, which they manage alongside...

  • Helpdesk Coordinator

    1 month ago


    Manchester, United Kingdom Michael Page Full time

    To support and assist with all Helpdesk operations and provide comprehensive administrative support to the team. Client DetailsOur client is a global leader in commercial real estate services and investments.Description- Manage the call log system by logging tickets, tracking issues and assigning tickets to the suitable teams- Maintain client communication...


  • Manchester, United Kingdom RX Plus Facilities Full time

    **Welcome to Mitie Group Ltd!**: We are currently seeking a Helpdesk Planner/Scheduler to join our team at Atlas Business Park in Wythenshawe, Manchester, Greater Manchester, in North West England, United Kingdom. **Job Title: Helpdesk Planner/Scheduler**: **Client: Mitie Group Ltd**: **Location: ATLAS BUSINESS PARK, WYTHENSHAWE, Manchester, GREATER...

  • IT Helpdesk Manager

    2 weeks ago


    Manchester, United Kingdom First Military Recruitment Ltd Full time

    LB247 - IT Helpdesk Manager Location : Bolton Salary : £DOE Overview: First Military Recruitment are currently seeking an IT Helpdesk Manager on behalf of one of our clients. You will have responsibility for managing a team of Desktop Support Technicians (DST S) who provide support to more than 1800 users across the UK. Our client encourages...


  • Manchester, United Kingdom CBW Staffing Solutions Full time

    Helpdesk Administrator - FM Provider - Crumpsall vale, Manchester - Up to £15 per hour  Are you an experienced FM administrator looking for a new challenge?  Are you looking to broaden your experience within the FM sector?  If so this may be the role for you! CBW has an exciting new opportunity for a Helpdesk Administrator to join a leading FM company...

  • Helpdesk Coordinator

    4 weeks ago


    Manchester, United Kingdom Michael Page Full time

    To support and assist with all Helpdesk operations and provide comprehensive administrative support to the team. Client Details Our client is a global leader in commercial real estate services and investments. Description - Manage the call log system by logging tickets, tracking issues and assigning tickets to the suitable teams - Maintain client...


  • Bolton, United Kingdom Strength Point Limited Full time

    **Help Desk Administrator - Immediate Start** **Location**: Bolton, BL6 **Rate of Pay**: £12 per hour We are currently seeking an experienced Help Desk Administrator to join our team in Bolton, BL6. This is an exceptional opportunity for a dedicated professional with at least 4 years of experience in a similar role, who is looking to take on a challenging...

  • Helpdesk Administrator

    18 hours ago


    Bolton, United Kingdom Strength Point Limited Full time

    **Help Desk Administrator - Immediate Start** **Location**: Bolton, BL6 **Rate of Pay**: £12 per hour We are currently seeking an experienced Help Desk Administrator to join our team in Bolton, BL6. This is an exceptional opportunity for a dedicated professional with at least 4 years of experience in a similar role, who is looking to take on a challenging...