Revenues Team Manager

4 weeks ago

Wood Green Greater London, United Kingdom Diamond Blaque HR Solutions Full time

Description We seek a highly valued Revenues Team Manager for a public sector client in North London. This role is not just a job but a pivotal position that directly manages and develops a team of officers in our arrears team. Your experience in managing and supervising teams will be instrumental in ensuring the maximisation of local taxation collection. Your well-developed influencing skills will guide teams across the revenue service, making you an integral part of our operations. Responsibility Utilise knowledge, skills, and experience within a critical revenue area to maximise income growth while ensuring ethical practices are applied in recovering outstanding sums from residents. Qualification – Essential

  • GCSE Grade A-C (or equivalent) in English Language and Mathematics.
  • IRRV technician qualification or higher, or relevant experience with a solid willingness to undertake the qualification within 12 months of commencing the role.
  • Management or supervisory qualification or equivalent experience.
  • Advanced –Microsoft Office, Word, Excel, Outlook, PowerPoint, and Social Media.
Essential - Skills, Abilities & Experience
  • Proven track record of management or supervisory experience within a Revenue environment, demonstrating the ability to handle the role's responsibilities.
  • Council Tax and NNDR Knowledge is essential.
  • Extensive experience and knowledge of local taxation law and practice (particularly recovery).
  • Excellent communication and customer service skills.
  • Ability to work well as part of a team and on your initiative.
  • Ability to work with high accuracy and attention to detail.
  • Ability to lead, manage and coordinate a team to achieve service objectives.
  • Proficient in the use of ICT, including Microsoft applications.
  • Commitment to preventing, detecting, and deterring fraud.
  • Commitment to the delivery of a customer-focused service.
  • An accurate and systematic approach to work.
  • Ability to cope with a high-volume, pressurised environment where customers are often under a high degree of personal and financial stress.
  • A flexible approach to changes in procedures, processes, locations, and day-to-day office duties.
  • Please note that you will work in a supportive environment where your well-being and professional growth are not just words but our top priorities. We believe that a happy and growing team is a successful team.
Essential Compliance Requirements
  • Two Years of References.
  • The application includes pre-engagement screening, which is mandatory for this role.
Diamond Blaque is an equal-opportunity employer. Diamond Blaque is acting as an employment agency for this vacancy

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