Revenues Team Manager PO5

4 weeks ago

London, United Kingdom Service Care Solutions Full time

Revenues Team Manager
Temporary - 6 Month contract (Cover)
Hybrid - Office 1 day a week
Full time (36 hours per week)

We are looking for an experienced and enthusiastic individual to directly manage and develop a team of officers in the arrears team. The successful candidate will support the Revenues Manager and wider Revenues Management team in the collection of outstanding Council Tax and Business Rates. In doing so, they will be responsible for delivering exceptional standards of service to residents, businesses, and stakeholders.
The successful applicant will need to be able to hit the ground running and be experienced in the management and supervision of teams to ensure that collection of local taxation is maximised. This is a very challenging position that requires the successful candidate to work closely with other areas of the organisation including housing, the contact centre, corporate debt, and external partners such as the Enforcement Agents & Solicitors.

The applicant will need to possess excellent problem-solving skills. Experience of producing analytical data as well as management reports to support organisational change.

The successful candidate will generally be required to come into the office 1 day a week however, this is a management position and they may be required to attend more if there are meetings with staff, stakeholders etc.

Essential Requirements

Management experience
Extensive experience and knowledge of local taxation law and practice (particularly recovery)
excellent written, communication and customer service skills
the ability to understand and clearly explain complex rules.
the ability to prepare, and present reports to Elected Members/ or Senior Managers
to work well as part of a team and on your own initiative
to work with a high degree of accuracy and attention to detail
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)#J-18808-Ljbffr

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