Digital Transformation Project Manager

Are you looking for your next challenge in digital?


In partnership with our chosen supplier, we have embarked on our digital excellence journey to implement a nationally-leading EPR system that will transform the quality of care for our patients and staff by having instantly accessible information using the latest mobile technology, reducing paper usage and utilising clinical decision support tools.


The EPR Project Manager (fixed term, post holder) will play a pivotal role in the implementation of the Trust's EPR, managing the successful delivery of one or more of the modules that, together, make up the overall EPR. As part of a dynamic and agile team that is committed to our Vision 'Dedicated to Excellence', you will have significant personal opportunities to grow and develop, as well as to tangibly impact how care is delivered in the future.
Fixed term/secondment opportunity
The primary purpose of this role is to oversee the implementation of one, or more, modules that make up the EPR. Project managers will maintain detailed project plans, ensure stakeholders are engaged, ensure that risks are managed appropriately, and provide reporting into the EPR governance structure.


The post holder must be experienced in managing complex change programmes and be competent with technology-enabled service re-design and service transformation. Experience of working with agile methodologies will be an advantage.


Travel to the hospital site will be required.
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.


We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.


We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.


We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Project Management


~ Develop, lead and manage the delivery of projects associated with the EPR Programme, with varying levels of size and complexity ensuring that they do not have an adverse impact on patient care and quality


~ Promote and practice agile methodologies in delivery of digital projects


~ Report regularly on project performance, risk management and financial control


~ Create and deliver project work plans and revise as appropriate to meet changing needs and requirements, working to agile principles


~ Ensure that benefits identification and management processes are integral to the management of projects


~ To identify, plan and manage project resources to meet all key milestones and assign responsibilities accordingly


~ Identify risks and issues, reporting and responding to them in an appropriate manner through the EPR programme governance, escalating as required. Ensure project documents are complete, current, and appropriately stored. Documentation should include new information flows, system processes and business practices. Work closely with relevant stakeholders with effectiveness and efficiency to enable the project(s) to be implemented on time and within budget. Work with the EPR Programme Lead to manage budgets at a project / module level


~ Ensuring that business as usual is maintained during the transition to new systems, and that any changes are effectively integrated into the procedures within clinical areas


~ Interpret national guidelines and policies and communicate and ensure alignment with project delivery


~ Identify project resources required to successfully deliver change within each project and liaise with relevant Manager(s) to ensure availability and allocation


~ Manages project auditing and ensure lessons learned are recorded and enforced for best practice


~ Proactively manage changes in project scope, identify potential crisis and devise contingency plans in conjunction with appropriate colleagues


~ Develop and providing key operational management data and project reports, for review and use by the necessary Programme Board


~ Work in collaboration with users to understand their needs and ensure digital products meet their needs and provide benefits for organisation, staff and patients


~ Identify where existing clinical and administrative policies and working practices will need to change in order to maximise the benefit of these new digital systems and work collaboratively with staff in order to do this


Use developed persuasive, motivational, negotiating, influencing empathetic and / or reassurance skills especially when required to overcome significant barriers to acceptance of projects, thus drawing on the highest level of interpersonal communication skills
Ensure that all staff affected by the project receives adequate training in new systems / new ways of working


~ Communicate project progress to stakeholders


~ Communicate risks by escalation as required in an appropriate manner


~ Use appropriate technologies and techniques communicate Digital issues to a wide range audience, internal and/or external members, and providing guidance and Digital concepts


Financial Management


~ Produce written material and budgetary reports including for benefits realisation in conjunction with EPR PMO Lead


~ Monitor and manage budget and expenditure for their associated project and reporting progress to the EPR PMO Lead


Professional/Personal Development


~ The post holder will take responsibility for his or her own professional development, identifying training and educational needs and agreeing ways of addressing these with the EPR Programme Manager.


Ability to respond to shifting priorities, demands and timescales through analytical and problem-solving capabilities
Ability to work well from a predominantly computer-based environment with use of VDU
Have excellent time management
Highly skilled in suite of Microsoft Office programmes, particularly PowerPoint and Excel. Experienced user of clinical digital information systems
Key Competencies/Personal Qualities and Attributes
Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
Communicate clearly, concisely and persuasively, verbally and in writing
Well-developed emotional intelligence
Effective leadership qualities which engender confidence and respect
Ability to be flexible and respond to the needs of the organisation
Confident, enthusiastic and Self-motivated and able to motivate others to achieve a high level of performance
Ability to concentrate for extended periods to enable effective planning of complex Digital programmes or projects
Ability to travel to the Northampton Hospital site and to other sites across the Group

Experience of managing complex projects
Experience of working with teams and individuals from both technical and non-technical backgrounds to solve Digital problems
Experience and knowledge of formal project management methodologies
Collaborative working to agree project plans and to maintain adherence to plans
Sound experience and understanding of risk
Management and strategic importance of risk identification and clarification
Confidence in providing advice and constructive challenge at senior level
Considerable experience in stakeholder management and engagement
Understanding of EPR implementation, the benefits this provides to a Trust, in addition to a wider knowledge of Digital healthcare
Knowledge in projects with sizable elements of organisational change
Experience of operating in an agile environment

Educated to degree level or equivalent level of education, training or experience
Educated to degree level or equivalent level of education, training or experience
Evidence of continuous professional development or further study to postgraduate degree level or equivalent
Qualified at Practitioner level of a recognised Project or Change Management methodology (e.g. PRINCE2, Agile, LEAN)

Post-registration/ Postgraduate management qualification or equivalent