Digital Transformation and Implementation Lead

2 weeks ago


Corby Northamptonshire, United Kingdom Iron Mountain Full time

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Lead the team to provide timely, quality service and total customer satisfaction.
Support the Warehouse Supervisor/Operations Supervisor to maintain all business standards,
records/assets
order to drive the performance of the business.
Investigate and problem solve questionable data/reporting
Complete staff attendance records and help keep overtime down, manage poor attendance
Coach, train and guide direct reports to deliver high levels of quality service to customers.
Ensure that standard policies and procedures are rolled out to the business unit in a timely
Co-ordinate staff training and ensure sub ordinates are fully trained and following procedures and
Support the Warehouse Supervisor/Operations Supervisor to ensure facilities are maintained to
Ensure computer systems are used properly within the team/site, using KPIs to analyse service
delivery performance, identify and implement improvements.
training on internal systems and other relevant software.
implementation which is not disruptive to client service but enhances our go forward offering



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