Pharmacy Technician

Are you looking for your next challenge in digital?


We are pleased to be able to offer an exciting opportunity to join the Electronic Patient Record (EPR) Programme Team at Northampton General Hospital. In partnership with our chosen supplier, we have embarked on our digital excellence journey to implement a nationally-leading EPR system that will transform the quality of care for our patients and staff by having instantly accessible information using the latest mobile technology, reducing paper usage and utilising clinical decision support tools.


The Pharmacy Technician Digital Medicines will work as part of a dynamic Chief Clinical Information Officer team. The postholder will have an understanding of digital systems and will support the Digital Clinical Leads, Transformation Specialists and Specialist Pharmacist Digital Medicines with efficient and effective management of the on-going EPR development, education, implementation and training of our NGH EPR. The role is responsible for facilitating digital transformation for new digital solutions and upgrades to existing digital solutions across NGH with clear collaboration with internal and external stakeholders as required.
FIXED TERM/SECONDMENT OPPORTUNITY
The role is responsible for operating as a key member of the Chief Clinical Information Officer portfolio which focuses on ensuring there is clinical engagement at all levels of the Group Digital Strategy. The postholder will work with Digital Clinical Leads, Specialist Pharmacist Digital Medicines, Pharmacy EPMA team, Digital Clinical Facilitators and Transformation Specialists by contributing to improving standards of care through the effective use of digital solutions.


The Pharmacy Technician Digital Medicines will provide specialist pharmaceutical knowledge for the development of the NGH EPR and other Digital Medicines projects.


The Pharmacy Technician Digital Medicines will work with pharmacy colleagues and other healthcare professional groups to facilitate improving patient care by participating in audits, research and benefits realisation data collection, analysis and subsequent improvements to our processes. They will specifically focus on the Digital Medicines agenda and work with our existing Pharmacy EPMA team on configuration, build and testing of the future EPMA solution.



Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.


We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.


We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.


The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.


We have active Networks that promote and support colleagues from all backgrounds.This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
The postholder will participate in engagement with end users to ensure clear documentation of current state processes and subsequent future state processes and support in clinical hazard workshops as required. They will work with members of the multidisciplinary team within the hospitals and at community venues, including all clinical colleagues, operational colleagues, administrative personnel and all teams within Digital and the EPR Programme.


The postholder will work collaboratively with our digital teams, pharmacy and clinical teams by acting as a representative of their clinical profession to ensure we are using technology effectively and efficiently to improve the quality of care and patient safety.


The postholder is required to be a suitably qualified and experienced healthcare professional who holds and maintains current registration with an appropriate professional body relevant to their training and experience. Travel to the hospital site will be required.


To operate as a key member of the Chief Clinical Information Officer portfolio which focuses on ensuring there is clinical engagement at all levels of the Group Digital Strategy
Provide clinical advice and guidance to support the delivery of the programmes associated with the Group Digital Strategy including the NGH EPR
To facilitate the efficient and effective management of the on-going EPR development, education, implementation and training of our NGH EPR with our wider EPR programme team
To support digital transformation for new digital solutions and upgrades to existing digital solutions with clear collaboration with internal and external stakeholders as requiredspecifically, within digital medicines
To support with the configuration, building and testing of the future EPMA system
To work with Digital Clinical Leads, Specialist Pharmacist Digital Medicines, Pharmacy EPMA team, Digital Clinical Facilitators and Transformation Specialists by contributing to improving standards of care through the effective use of digital solutions
As directed by Digital Clinical Leads, Specialist Pharmacist Digital Medicines or Group CCIO, the individual may lead on specific elements of digital systems implementation and/or quality improvement programmes
To provide specialist pharmaceutical knowledge for the development of the NGH EPR and other Digital Medicines projects
To attend relevant EPR meetings associated to Digital Medicines

Ensure visibility within all clinical areasparticularly within Pharmacy
Facilitate ongoing implementation, development and optimisation of EPR with the wider EPR programme team
Work closely with all CCIOs, Digital Clinical Leads, Digital Clinical Facilitators and Transformation Specialists to support delivery of EPR
Ensure your clinical input in design and configuration of clinical systems and support testing of clinical systems
Contribute to lessons learnt for projects to define changes in subsequent processes and procedures
Support the digital clinical safety officer and promotion of clinical safety within all digital projects and programmes
Identify, and communicate the impact of risks to programmes and work with project managers and Transformation Specialists for project delivery against realistic timeframes
Assess evolving hospital processes and consider how this impacts carewith Digital Clinical Leads and wider stakeholders
Promotes clinical and health intelligence systems capable of reporting measures to evaluate patient outcomes, to support research, and operational improvement across the continuum of care
To assist with delivery of key Digital Medicines projects and support with quality improvement projects within Digital Medicines

To participate as a Digital Responder with the Digital teams and actively support all staff with digital queries
Work with the Digital Training team to support to support the development of a competent, technology-enabled workforce
Contribute to the assessment of Digital Literacy with the Digital Training and Engagement Manager and Group CCIO
Actively seek views from multi-disciplinary, clinical, operational and administrative colleagues and teams in the development of high quality and innovative clinical information systems that assist the clinician in their delivery of care
Act as an advocate for digital solutions as an enabler for safe and effective care
Act on own initiative to deal with contentious and sensitive issuesbut also recognise professional limitations and seek support where required
Establish excellent relationships with Digital teams, Pharmacy team, staff at all levels and external bodies
Support the patient voice by working with trust/ group leads to continuously encourage digital volunteers and patient representation in line with the demographic of the population UHN serves

To work in partnership with wider system digital clinical colleagues in supporting collaboration across KGH and NGH and wider ICS/East Midlands Acute Provider Network
Challenge the clinical community to identify areas to try out new ideas in a safe way, seeking to define emergent approaches to digital delivery that can be implemented
Identify areas where innovative digital solutions would improve patient care and efficiencies and promote others to do the same
Promote the development and implementation of artificial intelligence within the Group to drive excellent patient care
Support digital research and innovation strategies

Standards and Quality


Actively promote the benefits and use of digital solutions in clinical settings to improve safety, quality and efficiency in care delivery leading to improvements in the patient/family/carer experience
To participate in testing new software, systems and system upgrades to ensure that applications function according to expectation and are safe to deploy
Incorporate expert practice in line with the Group regulatory framework and professional guidelines
Ensures coordination and integration of standard of care practices across all clinical departments for quality patient care
Provides support with disaster planning and recovery strategies consistent with principles of high reliability
To support with writing policies for Digital Medicine Please see job description for further details

Education, Training & Qualifications
Registered Pharmacy Technician (GPhC)
BTEC/NVQ3 in pharmaceutical science or equivalent
Evidence of CSO training
Project management qualification, such as PRINCE II or Agile
Member of British Computer Society (BCS)
Postgraduate Certificate in Digital Health Leadership

Excellent communication skills both written and verbal, including preparation of formal reports and training materials
Experience of using digital clinical systems
An understanding of digital systems and advances to develop and manage electronic patient records
Have the ability to work under pressure when required and to provide high quality output within short time periods
Able to plan and organise a range of complex activities, formulate and adjust plans and activities in accordance with short and long term goals
Able to manage own work load and work for periods without direct supervision and stamina and commitment to bring drive to new ideas and projects
Experience of working on wards as a Medicines Management Technician
Experience of working with electronic medicines cabinets
Experience of working on Digital Medicines projects within Pharmacy

Understanding of Data Security and Protection and confidentiality
Experience delivering training/teaching sessions
Understanding of the national digital agenda including key current national priorities
Understanding of NHS legislation and regulatory standards within their profession