Samlesbury, STARS Front Of House, Brand Ambassador

4 weeks ago

Ribble Valley Lancashire, United Kingdom Securitas Full time

STARS at Securitas provide a "two roles in one" service to our clients, their staff, visitors and customers.

We combine impeccable customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and much more with a discreet and vigilant security service.

Shift Pattern - Monday to Friday (Days)
Shift Times - Monday - Thursday 10:00 - 18:00, Friday 09:00 - 17:00
Pay Rate - £15.69 per hour
Weekly Hours - 40 hrs per weekOur STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer's people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. STARS are the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises.

We combine best in class, impeccable front of house services with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients.

Learn more about the Security Trained Assistance and Reception Services (STARS) Programme here: (url removed)/services/on-site/stars/

About the Role

Your responsibilities will include:

Experience in customer service/customer facing role
Flexible, professional attitude
Reliable and customer focused with a commitment to exemplary service
Adept at working under pressure
Outstanding communication skills both written and oral
Proactive, discreet and motivated
Extremely well presented
Ability to work alone and as part of a team
Self-aware and motivated
IT Literate with a good knowledge of Microsoft packages including outlook and office

Essential criteria:

5 year checkable history
UK National
No dual nationality
Exceptional Customer service skills
Computer literate
Outgoing and approachable

DE&I

Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars,

how you join us and develop your career,
the way we lead our teams
fair pay and benefits.To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more.

If you want to learn more visit our website.

Benefits

Health & Wellbeing

Company pension and advice and planning
Life assurance scheme
Discounted gym memberships
Wellness advice and support, including financial, emotional and physical
Dental and Physical Health PlansLifestyle Benefits

Cycle to work scheme
Car lease and new car purchasing schemes
Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
Mortgage Advise
Payroll ISA's
Eligibility for Costco MembershipLearning & Development

Support with further education
100's of eLearning courses
Accredited courses by C&G, ILM, IOSH and SIA
Leadership Development programs both local and globalGiving Back

Payroll Giving
Working with charities such as Calderwood House, KPMB and Wooden Spoon
Supporting local community initiatives
Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org #J-18808-Ljbffr

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