Key Account Manager

2 weeks ago


United Kingdom Solidus Company Full time

Join us in our relentless pursuit of delivering sustainable solid board packaging solutions, industry leading customer excellence and profitable revenue growth.
Account Management
The “farmer” in the team, once the business is won you will be responsible for cultivating the long-term customer relationships, manage the onboarding and facilitating the development and growth of key customer relationships.
As an Account Manager, you’ll need to:
Work closely with the Sales Director to ensure the operational and financial objectives of the business are met.
Have a good understanding of the businesses’ products or services and be able to advise others about them.
Work strategically – carrying out necessary planning in order to implement operational efficiency.
Serve as the main point of contact for your assigned accounts.
Get to know your assigned accounts to understand their opportunities and challenges.
Identify how our company can support the customer’s opportunities and challenges.
Monitor the satisfaction level of your customer accounts and report progress to internal stakeholders.
Create, develop, manage and deliver an effective sale process and sales pipeline.
Ensure that all activity is captured and tracked in the CRM
Liaise with the other departments, finance, operations, quality etc as appropriate.
Carry out sales forecasts and analysis and present your findings to senior management/the board of directors.
Contribute toward the business sales and marketing strategy.
You’ll usually work a regular 8am to 5pm, Monday to Friday week, though you may on occasion have to work longer to meet a project deadline or when attending an event or conference.
However, business development is quite a creative role and can be very satisfying.
You’ll be expected to dress smartly, especially for meetings, though slightly more relaxed business casual attire may be acceptable at other times.
Depending on the type of business, overnight or overseas travel may be required.
Mobile Phone, Laptop and fully maintained company vehicle will be provided.
Able to travel to meet with suppliers where required.
Able to travel to all UK sites to ensure full cross functional engagement on projects.
Effective time management prioritising and multi-tasking.
A team player – prepared to help with all tasks.
Flexible approach to managing work within specific deadlines.
From time to time, you may be required to perform other duties and responsibilities which are not included in the above description: but are within your capabilities and where necessary training will be given.
As a Key Account Manager at Solidus, we offer you a challenging position within a dynamic and ambitious international organisation that is constantly changing. We offer you an attractive benefits package. The organisation has a very flat hierarchies and short decision-making paths, you will have direct communication with UKBU and sales directors, BU managers, Operational & Commercial Supply Chain Colleagues – all levels and Colleagues across the UK business unit as required on a project-by-project basis.
Together we contribute to less waste and a cleaner world.


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