Business Support Officer

4 weeks ago


Bangor Co Down, United Kingdom Task Recruitment Full time

Business Support Officer (HR and Admin) Temp Contract

Main purpose of job

To be responsible to the relevant HR Officer and, or Business Coordinator (HR/Administration) for assisting with the provision of all human resource matters across the department to ensure the business needs of the department are met in an efficient and cost effective manner.

To supervise, train and develop assigned human resources staff to ensure the business needs of the department are met.

To assist the relevant HR Officer and, or Business Coordinator (HR/Administration) with the provision of advice and guidance to senior managers, line managers and other staff on a departmental wide basis, on human resources matters, in liaison with Corporate HR as appropriate.

To represent the HR Officer and, or Business Coordinator (HR/Administration) within the post holder’s area of responsibility as required.

Summary of responsibilities and personal duties

1. Supervise and be responsible for programming the workload and priorities of any assigned support staff in liaison with the HR Officer and, or Business Coordinator (HR/Administration) to ensure the business needs of the department are met in an efficient and cost effective manner.

2. Ensure the accurate and timely production of service performance and compliance information relating to human resources matters required for reports and official returns.

3. Assist the HR Officer and, or Business Coordinator (HR/Administration) to ensure that human resource and employee relations issues for the department are effectively managed and applied in accordance with council policies and procedures and to ensure that the relevant timescales and legislative requirements are met e.g. disciplinary, grievance, capability, attendance and other relevant procedures.

4. Undertake investigations in relation to specific personnel matters.

5. Assist with the development and management of all procedures, record keeping and reporting activities with regard to human resources matters.

6. Assist the HR Officer and, or Business Coordinator (HR/Administration) in the review of individual sickness absence cases and to maintain all medical and Occupational Health correspondence and produce Occupational Health referrals for the service in consultation with the HR Officer and, or Business Coordinator (HR/Administration) and appropriate manager. To liaise with Occupational Health on progress of individual cases as required.

7. Prepare absence management reports for presentation at case review panels.

8. Assist the HR Officer and, or Business Coordinator (HR/Administration) in providing advice and guidance on human resource matters including but not exclusively; employee relations; attendance management; discipline and grievance; training and development; payroll; recruitment, freedom of information requests and data subject access requests.

9. Assist with the co-ordination of responses within relevant timeframes, to requests under e.g. freedom of information and data protection legislation.

10. Assist in the preparation of the departmental human resources unit’s business plan.

11. Assist the HR Officer and, or Business Coordinator (HR/Administration) in the identification of training and development needs within the human resources unit, to set individual goals/targets and implement agreed training programmes, development activities and personal development plans.

Full Job Description available

Essential criteria

Experience

Applicants must , be able to demonstrate by providing personal and specific examples, at least one year’s relevant experience in each of the following three areas:

a) providing advice and guidance on HR policies and processes to operational management;

b) assisting in the management of disciplinary, grievance and absence matters; and

c) direct supervision of staff.

Other Information:

Location: Belfast City Centre

Hours: 37 per week 8.30-5.00pm

Salary: £18.53 per hour plus accrued holiday pay

Closing Date: 26.4.24 @2.00pm

If you are interested in this opportunity, please send an up-to-date CV via the link provided or contact Task Recruitment and speak to one of our consultants who would be happy to discuss this vacancy with you.

Task Recruitment is acting as an Employment Agency in relation to this vacancy. We are an equal opportunities employer. We welcome applications from all suitably qualified persons.

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