Staffing Service Delivery Specialist

2 weeks ago

United Kingdom Bench Talent Cloud Full time

Location: Remote (US, UK, India time zones)  Department: Talent Cloud Operations
Bench Talent Cloud (Bench) is a pioneering startup dedicated to reshaping how talent engages with global opportunities through bespoke Talent Communities. Our proprietary Enterprise Talent Cloud platform supports this mission by enabling Global 2000 clients to establish and manage custom virtual benches. These benches provide an "unfair advantage" in deploying the world's most captivating talent on critical technology projects. With venture capital backing and 100% remote teams split between the US and the UK, Bench offers a vibrant, fast-paced environment where innovation and ambition drive significant professional growth. We are committed to authenticity, integrity, and diversity. 

Service Delivery Specialist 

Bench partners with freelance marketplaces and platforms to identify, evaluate & compliantly onboard contract talent on behalf of the client.

This role will be responsible for supporting our delivery teams that run Centers of Excellence for our clients - including the talent recruiter process, sourcing and coordination with talent, and onboarding with third-party EOR/AOR partners. 

This role ensures robust client relationships and supports operational excellence across our processes, contributing to our mission of providing predictable and high-quality talent deployment solutions. 

If you excel in roles that require exceptional communication, robust relationship management, and meticulous organizational skills, this opportunity could be your next big career move. Source potential candidates from freelance talent platforms and marketplaces. 
Act as a bridge between candidates and our end clients, ensuring a smooth communication process. 
Pipeline Management (40%) 
Operational Support (20%) 
Maintain accurate records and databases. 

Bachelor’s degree or equivalent experience in Business Administration, Human Resources, Communications, or a related field. 
~Excellent communication, interpersonal, and planning skills. 
~ Complete command of the English language with excellent grammar. 
~ Strong analytical capabilities with a proficiency in handling data across multiple platforms. 


In-depth understanding of online talent platforms and marketplaces. 
Proven ability to manage complex projects and multiple priorities in a dynamic, fast-paced environment. 
Talent Acquisition Roles: Experience in sourcing candidates, building talent pipelines, and understanding hiring needs. 
Freelance Platform Management: Familiarity with navigating and utilizing freelance marketplaces to identify suitable candidates. 
Skills in networking, relationship management, and identifying client requirements, which are crucial for effective talent liaison. 

If you are driven by the challenge of creating meaningful connections and fostering professional growth through innovative talent solutions, we encourage you to apply and join us in shaping the future of work.   

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