Current jobs related to Customer Service Officer - United Kingdom - Justintime Resourcing
-
Customer Service and Office Manager
3 weeks ago
United Kingdom IC Resources Full time €35,000 - €45,000Customer Service and Office Manager My client is a small med-tech scale-up based just outside of Oxford. They are expanding and are seeking a Customer Service and Office Manager to join their team! As Customer Service and Office Manager, you will be following up with customers, confirming their orders are correct, taking inbound calls and emails and...
-
Customer Service and Office Manager
3 weeks ago
United Kingdom IC Resources Full time €35,000 - €45,000Customer Service and Office Manager My client is a small med-tech scale-up based just outside of Oxford. They are expanding and are seeking a Customer Service and Office Manager to join their team! As Customer Service and Office Manager, you will be following up with customers, confirming their orders are correct, taking inbound calls and emails and...
-
Customer Service and Office Manager
3 weeks ago
United Kingdom IC Resources Full time €35,000 - €45,000Customer Service and Office Manager My client is a small med-tech scale-up based just outside of Oxford. They are expanding and are seeking a Customer Service and Office Manager to join their team! As Customer Service and Office Manager, you will be following up with customers, confirming their orders are correct, taking inbound calls and emails and...
-
Office Based Customer Service Advisor
1 day ago
United Kingdom Covent Garden Recruitment Ltd Full time €23,000 - €26,000Job Reference: GS 25065 Job Title: Customer Service Administrator – International Examining Body Job Type: Temporary Our client, an International Examining Body, are looking for a bright, enthusiastic and switched on individual to join their team as a Temporary Customer Service Administrator! This is a great opportunity for a people person who is...
-
Office Based Customer Service Advisor
22 hours ago
United Kingdom Covent Garden Recruitment Ltd Full time €23,000 - €26,000Job Reference: GS 25065 Job Title: Customer Service Administrator – International Examining Body Job Type: Temporary Our client, an International Examining Body, are looking for a bright, enthusiastic and switched on individual to join their team as a Temporary Customer Service Administrator! This is a great opportunity for a people person who is...
-
Customer Service Technician
3 weeks ago
United Kingdom Vistry Group Full timeWe have a fantastic opportunity for a Customer Service Technician to join our team within Vistry Southern, working across various sites in the region with head office based in Basingstoke. As our Customer Service Technician, you will be responsible for rectifying defects reported by purchasers within the Vistry and NHBC warranty periods and continue the...
-
Customer Service Administrator
3 weeks ago
United Kingdom Get Recruited Full time €26,000CUSTOMER SERVICE ADMINISTRATOR CIRENCESTER - HYBRID WORKING UPTO £26,000 + GREAT CULTURE + CAREER PROGRESSION THE OPPORTUNITY: Get Recruited are working on behalf of a well established business who offer luxury services to clients and due to growth are looking for a Customer Service Administrator to join their team! As the Sales Administrator you will...
-
Customer Liaison Officer
1 week ago
United Kingdom TSR Recruitment Limited Full timeCustomer Liaison Officer - Social HousingWorthingUp to GBP30,000 + Car AllowanceTS Recruitment are working with a Property Services Contractor who are actively recruiting a Customer Liaison Officer / Planner / Scheduler who has experience meeting customers face to face.This role will involve community to tenants houses. Preparing correspondence to cover...
-
Customer Service Representative
2 weeks ago
United Kingdom Kingsgate Recruitment Full timeMust live a easy commute to Richmond We are looking for a skilled Customer Service Representative to join our team in a office Environment The primary role is to be the first point of contact for our consumers, retail partners and sales representatives, providing exceptional customer service. Role overview: You will work alongside our fulfilment and...
-
Customer Service Representative
1 week ago
United Kingdom Kingsgate Recruitment Full timeMust live a easy commute to Richmond We are looking for a skilled Customer Service Representative to join our team in a office Environment The primary role is to be the first point of contact for our consumers, retail partners and sales representatives, providing exceptional customer service. Role overview: You will work alongside our fulfilment and...
-
Customer Service Representative
3 weeks ago
United Kingdom Middleby Outdoor Full timeWith over 70 years of backyard cooking experience, Middleby Outdoor, with brands Char-Griller, Masterbuilt and Kamado Joe, strives for excellence in design and builds the most innovative products in the industry and markets we serve. We create a work environment that is conducive to building long-term employees who are motivated and dedicated to...
-
Customer Service Advisor
3 weeks ago
United Kingdom Chartered Insurance Institute Full time €24,000Remote, London – City (Please note you will have to complete 4 weeks training onsite) Full time, Permanent Salary: £24k per annum A vacancy has arisen for a full-time Customer Service Assistant within our Customer Service Team. About the role: An integral role to successfully serving our members and customers at the CII, the Customer Service...
-
Customer Service Advisor
3 weeks ago
United Kingdom Chartered Insurance Institute Full time €24,000Remote, London – City (Please note you will have to complete 4 weeks training onsite) Full time, Permanent Salary: £24k per annum A vacancy has arisen for a full-time Customer Service Assistant within our Customer Service Team. About the role: An integral role to successfully serving our members and customers at the CII, the Customer Service...
-
Customer Service Representative
8 hours ago
united kingdom ESP Utilities Group Ltd Full timeCustomer Service Representative ESP Utilities are currently looking to add to their growing team a number of talented people with experience working in Customer Service or Administrator roles. This role is based in our Leatherhead office, and it is to help the continued relationships that we have with our customers during the build out of networks. It is an...
-
Customer Service Executive
1 day ago
United Kingdom Nyetimber Full timeNyetimber is a pioneering luxury brand and multiple award-winning English sparkling wine producer. Our story is one of many firsts; we were the first to pioneer the now-established style of English sparkling wine; we were the first to grow the renowned grape varieties Chardonnay, Pinot Noir and Pinot Meunier in England exclusively for producing sparkling...
-
Customer Service Executive
22 hours ago
United Kingdom Nyetimber Full timeNyetimber is a pioneering luxury brand and multiple award-winning English sparkling wine producer. Our story is one of many firsts; we were the first to pioneer the now-established style of English sparkling wine; we were the first to grow the renowned grape varieties Chardonnay, Pinot Noir and Pinot Meunier in England exclusively for producing sparkling...
-
Customer Service Executive
8 hours ago
united kingdom Nyetimber Full timeNyetimber is a pioneering luxury brand and multiple award-winning English sparkling wine producer. Our story is one of many firsts; we were the first to pioneer the now-established style of English sparkling wine; we were the first to grow the renowned grape varieties Chardonnay, Pinot Noir and Pinot Meunier in England exclusively for producing sparkling...
-
Customer Service Advisor
3 weeks ago
United Kingdom Propel Finance Full timePropel Finance was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, Propel has grown to become one of the UK’s largest, independent finance houses. We have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology. From this continued...
-
Customer Service Advisor
3 weeks ago
United Kingdom Propel Finance Full timePropel Finance was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, Propel has grown to become one of the UK’s largest, independent finance houses. We have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology. From this continued...
-
Customer Services Team Leader
22 hours ago
United Kingdom Nyetimber Full timeNyetimber is a pioneering luxury brand and multiple award-winning English sparkling wine producer. we were the first to pioneer the now-established style of English sparkling wine; we were the first to grow the renowned grape varieties Chardonnay, Pinot Noir and Pinot Meunier in England exclusively for producing sparkling wine; and the estate where our vines...
Customer Service Officer
4 months ago
Position: Customer Service Officer (Service Delivery)
Company: Justintime Healthcare
Location: Bradford
Salary: Competitive
Work Option: Full-time or Part-time
About Justintime Healthcare:
Justintime Healthcare is a leading home care agency in the UK, dedicated to redefining care by prioritizing the individual needs of our clients. With over seven years of experience, we offer a range of services including domiciliary care, supported living, day centre services, and staffing solutions for care homes. Our commitment is to provide personalized care plans rooted in expertise and empathy, ensuring that each client receives tailored support to live happily and independently.
Role Overview:
We are seeking a highly motivated and experienced Customer Service Officer to join our team at our leading care agency in the UK. In this role, you will be an integral part of our service delivery unit, focusing on providing exceptional customer service and ensuring the smooth operation of our company. This is a permanent position directly employed by the company.
Key Responsibilities:
- Be an integral part of the service delivery team, supporting with all aspects of customer relations and service delivery, including covering shifts and assigning care staff to care homes.
- Actively contribute to the service delivery unit, ensuring the delivery of outstanding service to our clients.
- Serve as a key point of contact for clients, promptly addressing inquiries, concerns, or complaints with professionalism and empathy.
- Assist in developing and implementing customer service policies and procedures to enhance client satisfaction and retention.
- Participate in regular quality assurance checks to ensure compliance with regulatory standards and best practices in home care.
- Assist in coordinating staffing solutions for care homes, ensuring adequate coverage and addressing any staffing issues or concerns.
- Support in managing client accounts and billing processes, including invoicing and payment collection.
- Contribute to preparing regular reports on key performance indicators, such as client satisfaction scores, service delivery metrics, and staffing levels.
- Collaborate with other departments, such as accounts, digital marketing, business development and operations, to support overall business objectives.
- Participate in staff training and development initiatives to ensure high-quality service delivery and foster a positive work environment.
Qualifications:
- Experience in care, telesales, customer service will be an added advantage.
- Excellent communication and interpersonal skills, with the ability to handle sensitive situations and maintain confidentiality.
- Strong organizational and problem-solving abilities, with meticulous attention to detail.
- Proficiency in use of computer and Microsoft Office Suite.
- Familiarity with regulatory standards and best practices in health and social care services.
- Ability to thrive in a fast-paced environment, both independently and as part of a team.
- Compassionate and empathetic demeanour, with a genuine commitment to improving the lives of our clients and their families.
- Valid UK driving licence will be more suitable.
Why Join Us:
- Opportunity to work with a reputable and growing conglomerate.
- Competitive salary package with performance-based incentives.
- Comprehensive benefits package.
- Dynamic and collaborative work environment with opportunities for career advancement.
- Chance to make a significant impact and contribute to the success of Justintime Healthcare
Join Justintime Healthcare and play a vital role in ensuring the satisfaction and well-being of our clients while contributing to the success of our home care, care home staffing and Individuals care. If you have the skills and experience to excel in this position, we want to hear from you
Note: Only shortlisted candidates will be contacted for further evaluation. Justintime Healthcare is an equal opportunity employer and welcomes applications from individuals of all backgrounds and abilities.
#J-18808-Ljbffr