Director, Customer Account Manager

2 weeks ago

United Kingdom Harmonic Operations™ | Certified B Corp Full time €45,000 - €50,000

Account Director | Bold& Boutique| Creative Experience Agency | Remote

Harmonic Group are delighted to partner exclusively with a progressive independent creative agency, boasting an impressive and extensive list of retained clients, and a heavy focus on culture within. Although the agency operates remotely, culture is hugely important to them with it being founder led and run, they often hold socials and connect in person when needed for client events or in person collaboration.


You will take the lead on one of the largest accounts from day dot, and hit the ground running on the other large scale events they are currently working on with their long standing clients. You'll work closely with external teams, creative and staffing teams, as well as acting as a key client liaison to support their strategic and creative plans alongside the Account Director. Being remote and due to the nature of the work, the ability to communicate both verbally and written to an exceptional standard both internally as well as externally, is a must...

The agency is open to experienced Senior Account Managers who are ready to take the next step in their career.


Acting as the first point of contact for your client business on all brand and communications planning
Assisting the Client Services Director with the day-to-day client and account operations.
Driving account growth and profitability
Guiding campaigns from planning through to delivery
Ability to manage multiple projects and clients simultaneously.
A solid background on experiential accounts and working at experiential or staffing agencies.
Demonstrated success in managing multiple clients and projects at one time.
In depth understanding and knowledge of your client’s business, and participation in long-term business planning.
Location: Remote

We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

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