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Technical Support Specialist

2 months ago

Durrington Wiltshire, United Kingdom Mane Contract Services Full time €65,000

ILS Manager Up to £65k West Sussex

  • Group pension plan – matched contributions up to 5%.
  • Income protection scheme.
  • Employee Assistance Programme gives you and your family access to 4 key services including remote GP service, second opinion, mental health pathway service and physiotherapy consultations.
  • Life assurance policy, including bereavement counselling and probate helpline.
  • Company shares incentive plan and save as you earn scheme.
  • Electric vehicle salary sacrifice scheme.
  • Reward platform (high street discounts, employee benefits, health, and wellbeing offerings).
  • Excellent learning & development opportunities.
Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. As an ILS Manager in the Systems Engineering capability, you will be tasked with evolving the current logistic support function to create and sustain a robust Integrated Product/Logistic Support system. This includes implementing Design for Support and addressing all key aspects of ILS, with a particular emphasis on Logistic Support Analysis, maintenance policy and planning, technical documentation, training, and comprehensive Through-Life support modeling. You will manage various ILS work packages, ensuring our products and services are robust, reliable, and cost-effective, thereby instilling confidence in our customers. The successful candidate will provide strategic advice, analysis, and practical expertise throughout the product lifecycle, from business acquisition to contract logistics support. Key Responsibilities:
  • Capture and analyze ILS requirements for new projects, including Design for Support, Supply Support (including LSAR), maintenance, repair, technical documentation, disposal, and training.
  • Provide ILS analysis for specific projects and products (e.g., RAM, FMEA, LORA, LCCA).
  • Generate obsolescence management plans.
  • Compile, manage, and maintain technical documentation/manuals for operation and maintenance.
  • Support the formation of a company ILS strategy to expand the opportunity pipeline for CLS.
  • Provide direction, guidance, and mentoring to staff involved in ILS activities.
  • Proactively seek opportunities for continuous improvement in ILS practices, tools, and processes.
  • Train staff in ILS analysis methodologies and standards.
What we are looking for:
  • Engineering degree in relevant discipline
  • At least 5 years ILS project leadership across the product lifecycle
  • At least 5 years experience in ILS analysis
  • Proven ability to estimate tasks with accuracy and work to budgets and schedules
  • Experience training operators and maintenance staff
  • Experience working with international customers and equipment in remote locations
If you are interested in this position or would like to find out more information please contact me on or email

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