Head of Learning and Development

2 weeks ago


London, United Kingdom Darktrace Ltd Full time

We are seeking a dynamic and experienced professional to join our team as the head of learning and development, in this role you will be our Head of Darktrace Academy and will report to our UK based CPO. In this pivotal role, you will be responsible for shaping and leading our organization’s learning and development initiatives, ensuring a comprehensive and strategic approach to employee growth.

The Darktrace Academy is responsible for learning and development across the entire business, and has responsibility for onboarding, foundation training of sales and technical roles, as well as ongoing development across all business units. The Darktrace Academy is also responsible for a thriving customer training department.

Sales training is a pivotal part of the Darktrace Academy, and we expect a successful applicant to have experience in a sales training environment, and familiarity with Meddpic sales methodologies.

Key responsibilities:

  • Develop and implement a robust corporate training strategy aligned with organizational goals,
  • Design, deliver, and evaluate training programs to enhance employees’ skills and competencies,
  • Collaborate with department heads to identify training needs and create tailored programs,
  • Deliver requirements from the CRO team to ensure a skilled and current sales organisation,
  • Oversee the development of e-learning modules and other digital training resources,
  • Lead and manage the team of trainers, instructional designers, and support staff to deliver high-quality training and onboarding,
  • Evaluate training effectiveness and continuously improve programs based on feedback and metrics,
  • Foster a culture of continuous learning and professional development within the organization.

Qualifications & Experience

We welcome applications from candidates who can demonstrate a successful track record of regional or global leadership roles within corporate training and development, ideally with experience in a SaaS training environment and and of sales training.

You’ll additionally likely have:

  • Strong understanding of adult learning principles and instructional design methodologies,
  • Excellent communication and interpersonal skills,
  • Demonstrated ability to collaborate with cross-functional teams,
  • Familiarity with e-learning platforms and technology-enhanced learning solutions,
  • Strategic mindset with the ability to align training initiatives with organizational objectives.

If you are passionate about cultivating a culture of continuous learning and development, and if you possess the skills and experience required, we invite you to apply for this exciting opportunity. Join us in shaping the future of our organization through the empowerment and growth of our employees.

The position is based from either our London or Cambridge office on a hybrid basis with some national and international travel required.

UK benefits we offer:

  • 23 days paid holiday plus UK bank holidays, increasing to 25 days after two years’ service,
  • Additional birthday day off,
  • Salary Sacrifice pension scheme with 4% employer contribution and minimum 5% employee contribution,
  • Optional BUPA private medical insurance for you and your immediate family,
  • Life assurance with a benefit of 4x your annual basic salary,
  • Employee Assistance Programme offering both on-line and telephone support and resources to you and your family,
  • Cycle to work scheme,
  • Active social and charity initiatives including our matched charitable giving scheme and employee recognition scheme.

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