Account Management Support Executive

4 weeks ago


Bracknell Berkshire, United Kingdom Circana Full time

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behaviour. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the worlds leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.
At Circana, we are fuelled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Profitable Revenue Growth: The main purpose of the role is to ensure the retention of your existing client base whilst developing profitable and sustainable new revenue streams within accounts. The role will be supported by an Insight Manager who will help provide the valuable nuggets of information that will give our clients a compelling reason to engage. This role is about building relationships and helping businesses to maximise their growth opportunities. This will involve a strong mix of core database deliverables alongside added value solutions that match clients needs and deliver on expectations.
Oversee the accurate and timely provision of solutions to your clients with the help of support functions within the Client Development team and the wider Circana organisation. It is essential to build a strong network of internal contacts to maximise support from across the Commercial and Operational teams.
Administration: Effective, timely and accurate financial administration including maintenance of opportunities, keeping a sales pipeline up-to-date, creation of client P&Ls, renewing client contracts, forecasting, and fulfilling internal reporting as required.
Data & Insights: It is important that you can understand clients objectives, to build trust through your knowledge and opinions of their own and industry issues. You will need to keep abreast of developments as well as be confident to use Circana data to achieve this.

Able to demonstrate commercial acumen with proven experience in a client facing role
Excellent planning and organisation
Confident working with data with a good working knowledge of Excel and PowerPoint
A working knowledge of Market tracking and Insights within FMCG would be beneficial
Experience working in a sales or account management role


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