Contact Center Team Lead

Job Description Key tasks and responsibilities Oversee achievement of individual and team targets in line with agreed and regularly reviewed standards. In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needs Manage and resource...

Job Description Key tasks and responsibilities Oversee achievement of individual and team targets in line with agreed and regularly reviewed standards. In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needs Manage and resource...

Key tasks and responsibilities Oversee achievement of individual and team targets in line with agreed and regularly reviewed standards. In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needs Manage and resource plan to achieve...

Key tasks and responsibilitiesOversee achievement of individual and team targets in line with agreed and regularly reviewed standards.In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needsManage and resource plan to achieve SLAs and...

Key tasks and responsibilities Oversee achievement of individual and team targets in line with agreed and regularly reviewed standards. In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needs Manage and resource plan to achieve SLAs...

Key tasks and responsibilitiesAre you the right applicant for this opportunity Find out by reading through the role overview below.Oversee achievement of individual and team targets in line with agreed and regularly reviewed standards.In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot...

Key tasks and responsibilitiesOversee achievement of individual and team targets in line with agreed and regularly reviewed standards.In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needsManage and resource plan to achieve SLAs and...

Key tasks and responsibilitiesOversee achievement of individual and team targets in line with agreed and regularly reviewed standards.In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needsManage and resource plan to achieve SLAs and...

Key tasks and responsibilitiesOversee achievement of individual and team targets in line with agreed and regularly reviewed standards.In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needsManage and resource plan to achieve SLAs and...

Key tasks and responsibilitiesAre you the right applicant for this opportunity Find out by reading through the role overview below.Oversee achievement of individual and team targets in line with agreed and regularly reviewed standards.In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot...

Job DescriptionKey tasks and responsibilitiesOversee achievement of individual and team targets in line with agreed and regularly reviewed standards.In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needsManage and resource plan to...

**Job Description**: **Responsibilities**: - Perform the implementation and ongoing management of the overall design, solution, and strategy of BlackRock’s contact center. - Participate and/or lead discussions with business partners, vendors and internal technical teams to design and implement Unified Communications and advanced Contact Center features...

**Job Description**: **Responsibilities**: - Perform the implementation and ongoing management of the overall design, solution, and strategy of BlackRock’s contact center. - Participate and/or lead discussions with business partners, vendors and internal technical teams to design and implement Unified Communications and advanced Contact Center features...

**Contact Service Advisor** **Location: Romford** **Salary: £23,000 - £25,000 (Plus excellent bonus and benefit package)** **Monday - Friday 8:00am - 6:00pm (some flexibility is needed)** Our client is a fast growing specialists in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team...

Main duties will include: - Observing and supervising contact between children and family members, or friends - Provide a safe, neutral, welcoming space for children to spend time with their parents - Recording and reporting on the observations / interventions within the contact to support social workers and other professionals in their work and improve the...

Main duties will include: - Observing and supervising contact between children and family members, or friends - Provide a safe, neutral, welcoming space for children to spend time with their parents - Recording and reporting on the observations / interventions within the contact to support social workers and other professionals in their work and improve the...

Role: Data Centre Technician Rate: £300.00 Duration: 3 x Months with opportunity to extend Location: onsite Slough This role is a unique opportunity to work in some of the most cutting edge data centers in the world and contribute to their operational excellence. Our data centers are large-scale high-density centers where you will be working to...

Role: Data Centre Technician Rate: £300.00 Duration: 3 x Months with opportunity to extendLocation: onsite Slough This role is a unique opportunity to work in some of the most cutting edge data centers in theworld and contribute to their operational excellence. Our data centers are large-scalehigh-density centers where you will be working to make us the...

Job Description Infrastructure Team Lead - 9 month FTC London Hybrid InterQuest are partnered with a leading research organisation based in Central London who are dedicated to driving excellence in the field of technology. They are currently seeking an experienced and dynamic Infrastructure Team Lead on a 9-month FTC basis. As the Infrastructure Team...

FPG seeks an experienced Data Center Engineer for a 6-12 month contract. The role covers Logistics, Health and safety, Capacity Management, and Project Installation in Data Centers. Essential skills include managing equipment, ensuring safety compliance, optimizing capacity, and occasional project installations.Responsibilities:Logistics: Manage equipment...