Contact Center Team Lead

Key tasks and responsibilities Are you the right applicant for this opportunity Find out by reading through the role overview below. Oversee achievement of individual and team targets in line with agreed and regularly reviewed standards.In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and...

Key tasks and responsibilities Are you the right applicant for this opportunity Find out by reading through the role overview below. Oversee achievement of individual and team targets in line with agreed and regularly reviewed standards.In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and...

Key tasks and responsibilities Oversee achievement of individual and team targets in line with agreed and regularly reviewed standards. In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needs Manage and resource plan to achieve...

Key tasks and responsibilities Oversee achievement of individual and team targets in line with agreed and regularly reviewed standards. In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needs Manage and resource plan to achieve...

Job Description Key tasks and responsibilities Oversee achievement of individual and team targets in line with agreed and regularly reviewed standards. In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needs Manage and resource...

Key tasks and responsibilitiesOversee achievement of individual and team targets in line with agreed and regularly reviewed standards.nIn line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needsnManage and resource plan to achieve SLAs and...

Key tasks and responsibilitiesOversee achievement of individual and team targets in line with agreed and regularly reviewed standards.In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needsManage and resource plan to achieve SLAs and...

Key tasks and responsibilitiesOversee achievement of individual and team targets in line with agreed and regularly reviewed standards.In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needsManage and resource plan to achieve SLAs and...

Key tasks and responsibilitiesAre you the right applicant for this opportunity Find out by reading through the role overview below.Oversee achievement of individual and team targets in line with agreed and regularly reviewed standards.In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot...

Key tasks and responsibilitiesOversee achievement of individual and team targets in line with agreed and regularly reviewed standards.In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needsManage and resource plan to achieve SLAs and...

Key tasks and responsibilities Oversee achievement of individual and team targets in line with agreed and regularly reviewed standards. In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needs Manage and resource plan to achieve SLAs...

Key tasks and responsibilitiesOversee achievement of individual and team targets in line with agreed and regularly reviewed standards.In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needsManage and resource plan to achieve SLAs and...

Key tasks and responsibilitiesAre you the right applicant for this opportunity Find out by reading through the role overview below.Oversee achievement of individual and team targets in line with agreed and regularly reviewed standards.In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot...

Job DescriptionKey tasks and responsibilitiesOversee achievement of individual and team targets in line with agreed and regularly reviewed standards.In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needsManage and resource plan to...

Key tasks and responsibilitiesOversee achievement of individual and team targets in line with agreed and regularly reviewed standards.In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needsManage and resource plan to achieve SLAs and...

Contact Center Solution Architect.This is a 6 week contract with possibility of extension at rate of £600 to £650 (inside IR35) and will be fully remote.As a Contact Center Solution Architect, you will be responsible for designing and implementing end-to-end contact center solutions that meet the business requirements and objectives of our organization....

Title: Call Center AgentnLocation: Redhill, UK (Onsite role)nContract: 06 monthsThe RolenWorking in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration...

NRS Contact Centre (NRSCC) is a child contact centre based in Lewisham South East London. We are looking to recruit a full time child contact supervisor on a 6 month rolling contract to join our team. NRSCC provides services to local vulnerable children and their families, you would need to be able to support and safeguard the children who attend the...

Have you managed large teams of at least 15 people within a busy call centre environment? Attractive annual leave UNCAPPED BONUS Pension Employee Assistance Programme Monday - Friday only Lead, manage and drive your team performance to meet both our client's and their customer led KPI’s and requirements. Driving individual and team performance...

Experience of selling within the Data Center sector essential. Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients globally. We excel in delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we expand, we're seeking an experienced and dynamic...