Business Administrator Officer

2 weeks ago


Edinburgh, United Kingdom Signature Aviation Limited Full time

Customer Operations Officer - VIP Aviation
Aviation & travel experience would be advantageous, but not essential.
Edinburgh Airport
Competitive Salary & Benefits Package
Permanent - Full time
We are Signature Aviation, a global provider of VIP services to business and private aircraft customers with a heritage dating back to 1879.
Business and private aircraft customers land their aircraft with us and we do everything we can to deliver a truly exceptional service, we don’t just aim to please, we aim to exceed all expectations and offer a truly 5-star experience. Our businesses provide specialist on-airport support services, including refueling and ground handling, to the owners and operators of private, business, military, and commercial aircraft.
As Operations Officer you will help coordinate the smooth running of our Edinburgh Airport base which includes liaising with aircraft operators, travel organizers, the airport authority, third-party suppliers, air crew, passengers and relevant authorities to co-ordinate the arrival and departure of our clients’ aircraft at the airport.
You will be the face of the business providing world class service to our customers, ensuring a smooth transition through our facility whilst safely delivering ground services to our customers’ aircraft, including towing and fuelling.
Flexible - this is a multi-faceted role where you could be pouring drinks to approving an aircraft for boarding - No room for egos here
Willingness to learn new skills, with full training provided both in the office and outdoors on the ‘ramp’ with aircraft
Valid and clean driving licence
IT Literate and proficiency in using Microsoft Office programmes – Word, Excel, PowerPoint etc.
Additional languages would be an advantage
Previous experience with aviation, travel, luxury retail or hospitality would be advantageous
HGV License would be desirable, otherwise you will be trained on this
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