Business Support Administrator
7 months ago
Blue Arrow Edinburgh are currently recruiting for a Business Support Administrator to join our prestigious city centre client on a permanent basis. The role is predominantly a Front of House role, being the first point of contact for visitors into the office both in person and by telephone. If you are an experienced Receptionist, with a strong background in administration then this is the role for you.
**Main Duties**:
- First point of contact for clients calling into the main office number
- Managing meeting rooms and facilities
- Arranging catering requirements for meetings held in the office
- Setting up meetings, both in persona and virtual, liaising with internal and external stakeholders to answer queries
- Processing payments over the phone and in person and creating the credit slips, updating the cash room with daily returns and end of day banking slips
- Management of stationery, ordering replacements where applicable
- Providing the highest standard of customer service when greeting clients into the business, and notifying staff of their arrival
- Collection, sorting and franking of mail as well as DX drop off, scanning mail on to the system
- Arranging couriers, booking taxis and kitchen maintenance in the building
- Dealing with suppliers and building maintenance
- General day to day duties of running a busy corporate office
***
**Skills/experience**:
- Previous experience working in a Reception/Front of house role is essential
- Strong administration skills
- Strong working knowledge of MS Excel
- Ability to pick up and work with new IT systems and programmes
- Able to work as part of a team
- Positive and friendly demeanour when dealing with both internal and external stakeholders
- First class customer service skills, both in person and over the phone
- Portray a professional manner at all times
- Positive and proactive manner
- Ability to multitask prioritising workload with great attention to detail as well as being highly organised
- Calm under pressure
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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