Tech Specialist Azure
4 weeks ago
We believe in better. And we make it happen. Do you have the skills to fill this role Read the complete details below, and make your application today. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do:
- Ensure the availability of Sky’s Contact Centre desktop platform for users in the UK, Europe, and India.
- Provide support and contribute to improvement and support of Azure cloud and virtual desktop technologies.
- Work with project teams to ensure milestones are met and risks are managed.
- Communicate and collaborate with various stakeholders, including external clients and vendor partners.
- Provide BAU 3rd line support and participate in the team on-call rota.
- Look for constant improvement of technologies and processes.
- Understanding of Azure cloud technologies and architectures.
- Experience with remote access (MS WVD) technology and hybrid cloud platforms such as MS HCI.
- Intermediate troubleshooting skills.
- PowerShell scripting and Azure cloud experience.
- Microsoft Cloud Certification.
- Knowledge of virtualised desktop technologies, Microsoft products, hybrid platforms, and compliance platforms.
- Experience with home working solutions, ITIL knowledge, and MS WVD Cloud experience.
- Configuring and troubleshooting HCI Platforms, Windows OS, VDI, and contact centre desktop configurations.
- Use of management and troubleshooting tools.
- PS Scripting.
- Self-starter with a proactive attitude towards improvement and innovation.
- Excellent communication and time management skills.
- Ability to work under pressure and collaboratively with diverse stakeholders.
- Commitment to self-improvement and ownership of workstreams.
- Sky Q, for the TV you love all in one place
- The magic of Sky Glass at an exclusive rate
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- A wide range of Sky VIP rewards and experiences
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