Contact Center Agent
4 weeks ago
Job Description
Job Opening - Contract - Redhill - Contact Centre Agent
Location - Redhill (Onsite Role)
Employment Type - Contract (3 Months)
Please go through the below job description for your reference.
Working in a busy call center, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team.
Minimum Criteria & Skills (including education & licenses)
• Able to work to a high level of accuracy
• Able to work well under pressure and meet targets
• Interpersonal skills to include good written and verbal communication
• Computer literate
• Excellent customer service skills and a positive, customer focused attitude
Advantageous
• Experience in either DB or DC pensions administration would be an advantage
• Experience working within a contact center would be an advantage.
Must Have Valid visa status
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