Contact Center Agent

3 weeks ago


Redhill Surrey, United Kingdom Guidant Global Full time
Job Description

Roles and responsibilities:

  • Work in a busy call center with a friendly team environment.
  • Handle inbound calls and assist with email queries.
  • Provide support to the administration and customer service teams.
  • Maintain and develop knowledge of pension schemes.
  • Support team members during peak times.
  • Communicate with clients via phone and email.
  • Meet individual and team targets.
  • Ensure accurate completion of timesheets.



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