Administrator - Central Support Hub

2 weeks ago


Sheffield, United Kingdom Rank Group Full time

Job Description

We're seeking a Support Hub Administrator who has a passion for providing excellent customer service to join our internal centralised administrative team.

You will play a pivotal role in supporting all operational needs for our Retail venues and colleagues across our business.

Our team thrive on delivering excellent service, communication, and real time answers to queries on a day-to-day basis. Each day can consist of different tasks and queries creating a varied job role, from administration of onboarding our new team members to providing finance support by way of ordering goods from our suppliers to managing these costs effectively

Qualifications

What's needed for success - Experience & Qualifications:

As our new Support Hub Administrator, you should be proficient in using multiple applications to help support our retail teams across a multi-site business.

Experience in an administrative role is preferred, along with collaborative problem-solving skills, the confidence to challenge decisions with a positive and proactive attitude.

You should also demonstrate a keen eye for detail, excellent writing and communication skills and the ability to manage confidential information.

  • Be familiar with using Microsoft Office, in particular TEAMs for chat and online face to face meetings
  • Have experience in juggling different demands, whilst demonstrating good time management and organisational skills
  • Be future focused, positive about new approaches and actively challenges the status quo
  • Be a people-person, build strong relationships within the team and with our internal customers, demonstrating a flexibility in your approach, listening to the needs of others, adapting to the changing environment

Main Accountabilities & Responsibilities:

The impact of your role is significant, as it directly influences the efficient running of all our Grosvenor Casinos and Mecca Bingo retail venues. Rank's purpose is to excite and to entertain its customers, which you will help ensure our team reflects this. Your responsibilities will include but not exhaustive of:

  • Confident in requesting and placing orders by phone, email, or online portal, maintaining clear communication with the venues of delivery dates & times
  • Responding quickly to venues order/supplier queries, raising any issues with suppliers, to guarantee a resolution
  • Cost focused and accurate maintenance of the Microsoft Dynamics finance and invoice management system
  • Ability to ask questions and investigate anomalies to ensure accurate costings, raising concerns to the relevant people when required
  • To be able to actionvenue requests for all their recruitment needs, from advertising their initial job vacancy to providing and ensuring completion of all HR administrative paperwork via DocuSign
  • Manage and update all current employees HR personnel details
  • Maintain all team members electronic paperwork accurately. Verifying employee eligibility and right to work documentation, ensuring compliance is always met
  • Build collaborative working relationships with the HR and payroll departments to quickly provide solutions for any HR and pay queries
  • Collaborating and providing guidance and support on best practice to all our venues and stakeholders
  • Looking for ways to continually improve processes within the team and for our Grosvenor and Mecca retail venues

Additional Information

40 hours per week, including weekends and public holidays

Current rolling shift patterns are between the hours of 8am - 6pm

Indicative hours - 8am to 11pm this is subject to change to suit business requirements as we operate as a 24/7 business

Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment - so you can #BeYourself

Wellbeing@Rank is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we're here for you.

We'll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us.

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.

From pensions to bonus schemes, and private medical insurance to life insurance - we've got you covered.

*Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what's in place in your location.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

#J-18808-Ljbffr
  • Administrator - Central Support Hub - Sheffield

    Found in: beBee jobs GB - 7 days ago


    Sheffield, Sheffield, United Kingdom The Rank Group plc Full time

    Administrator - Central Support Hub - SheffieldCompany DescriptionThe Rank Group have UK office functions located in Maidenhead (Head Office), Sheffield , London and a further office in Gibraltar which is home to our existing Rank Digital function. We are evolving as a business and are adding some exciting new brands and concepts to our venues and digital...

  • Administrator - Central Support Hub - Sheffield

    Found in: beBee S GB - 3 weeks ago


    Sheffield, United Kingdom The Rank Group plc Full time

    Administrator - Central Support Hub - SheffieldCompany DescriptionThe Rank Group have UK office functions located in Maidenhead (Head Office), Sheffield , London and a further office in Gibraltar which is home to our existing Rank Digital function. We are evolving as a business and are adding some exciting new brands and concepts to our venues and digital...

  • Administrator - Central Support Hub - Sheffield

    Found in: Talent UK C2 - 2 weeks ago


    Sheffield, United Kingdom The Rank Group plc Full time

    Administrator - Central Support Hub - SheffieldCompany DescriptionThe Rank Group have UK office functions located in Maidenhead (Head Office), Sheffield , London and a further office in Gibraltar which is home to our existing Rank Digital function. We are evolving as a business and are adding some exciting new brands and concepts to our venues and digital...


  • Sheffield, United Kingdom Rank Group Full time

    The Rank Group have UK office functions located in Maidenhead (Head Office), Sheffield , London and a further office in Gibraltar which is home to our existing Rank Digital function. We are evolving as a business and are adding some exciting new brands and concepts to our venues and digital offering. By joining an office-based or operational function with...

  • Administrator - Central Support Hub

    Found in: Talent UK C2 - 1 week ago


    Sheffield, United Kingdom The Rank Group Full time

    Company Description The Rank Group have UK office functions located in Maidenhead (Head Office), Sheffield , London and a further office in Gibraltar which is home to our existing Rank Digital function. We are evolving as a business and are adding some exciting new brands and concepts to our venues and digital offering. By joining an office-based or...


  • Sheffield, United Kingdom The Rank Group Full time

    Company Description The Rank Group is growing rapidly within both our Venues and Digital businesses. If you’re not sure who we are, you may be more familiar with us through our iconic brands; Mecca Bingo and Grosvenor Casino. We have most recently acquired Stride Gaming, which, together with our existing Digital business, forms Rank Interactive. We...


  • Sheffield, United Kingdom Sheffield Children's NHS Foundation Trust Full time

    The Education Learning Organisation and Development (ELOD) enables Learning education provision for all Trust staff and helps to develop a culture and environment that all staff can thrive and deliver the best patient care within the Trust Would you like to be part of a fast paced team within a Learning hub that provides administration support to the wider...


  • Sheffield, United Kingdom Department for Education Full time

    **Details**: **Reference number**: - 272507**Salary**: - £25,900**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - DFE - Schools Group**Type of role**: - Administration / Corporate Support - Operational Delivery - Project Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    The Patients’ Booking Hub opened in December 2018 and manages referrals and outpatient appointment bookings for selected specialities across the Trust. Outpatients, as a service, is the ‘front door’ for the vast majority of our patients. Services are delivered in around 100 different locations, of varying sizes, scales and complexity, providing care...


  • Sheffield, United Kingdom Sheffield Children's NHS Foundation Trust Full time

    The Education Learning Organisation and Development (ELOD) enables Learning education provision for all Trust staff and helps to develop a culture and environment that all staff can thrive and deliver the best patient care within the Trust. You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect...


  • Sheffield, United Kingdom Pratap Partnership Full time

    **Benefits include**: - Incredible opportunities for development and career growth - Annual leave buying and selling scheme - Birthday leave - Wellbeing ambassadors - Casual dress This will be an exciting and varied role providing office support to the HR and Finance team. You’ll be office based and responsible for and assisting with day-to-day...


  • Sheffield, United Kingdom Reed Business Support Full time

    I am currently recruiting for a Customer Service Administrator / Business Support Officer to work at my client a leading public sector organisation based in Sheffield. **Duties will include**: - Handling queries - Updating systems - Signposting to other area’s where required **To be successful in this role you will**: - Works well under pressure - Work...


  • Sheffield, United Kingdom Reed Business Support Full time

    I am currently recruiting for a Customer Service Administrator / Business Support Officer to work at my client a leading public sector organisation based in Sheffield in the Localities Team. **Duties will include**: - Calling and chasing up referrals - Updating systems and inputting data - Postal duties - Other admin tasks as required - Liaise with workers...

  • Administration

    7 days ago


    Sheffield, United Kingdom Reed Business Support Full time

    REED Business Support are working with a leading global manufacturer in the search for a Administrator to join their warehouse operations. The role consists of general administration duties, tied in with finance and goods work. If you have some administration experience (or can show evidence of your trainability) and are willing to get stuck into all levels...


  • Sheffield, United Kingdom Reed Full time

    Senior Business Support Officer (Recruitment Administration) Sheffield City Centre Contract: Maternity cover Job Type: Full-time We are looking for a Senior Business Support Officer to join our dedicated Children and Families social services team. Collaborate effectively within a team environment, offering support when necessary. Knowledge of...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen for the right an enthusiastic person with administrative experience to join a dynamic team within the Informatics Department at Sheffield Teaching Hospitals Trust as a Project Administrator. The post holder will provide the support across the project being implemented by the Informatics Delivery Programme Team as well as a...


  • Sheffield, United Kingdom Voluntary Action Sheffield Full time

    Children and Young People's Empowerment Project (Chilypep) Chilypep, in partnership with our Landlord SOAR, are delighted to have secured funding for a brand-new Youth Club and facilities at our Southey base in North Sheffield, through the Youth Investment Fund. We are currently looking for a skilled and dedicated Youth Worker Coordinator with experience...

  • Administrator

    2 days ago


    Sheffield, United Kingdom G2 Legal Limited Full time

    **Business Legal Services Administrator - Sheffield** Our client is a well-established regional law firm situated in South Yorkshire who are looking for a committed, and enthusiastic Administrator to join their expanding Shared Services team in Sheffield. The Administrator will be working in the busy Shared Services department, and must have strong...

  • Administrator

    6 days ago


    Sheffield, United Kingdom G2 Legal Limited Full time

    Our client is a well-established regional law firm situated in South Yorkshire who are looking for a committed, and enthusiastic Administrator to join their expanding Shared Services team in Sheffield. The Administrator will be working in the busy Shared Services department, and must have strong administration skills, as well as the ability to process and...


  • Sheffield, United Kingdom United Kingdom National External Quality Assessment Service (UK NEQAS) Full time

    United Kingdom National External Quality Assessment Service (UK NEQAS) central office is seeking an enthusiastic, self-motivated and organised individual for the post of administrative assistant. This is an ideal opportunity for an individual to develop skills and knowledge in a varied role within a small friendly team. The UK NEQAS Central Office is...