Administrator - Central Support Hub
3 weeks ago
Company Description
The Rank Group have UK office functions located in Maidenhead (Head Office), Sheffield , London and a further office in Gibraltar which is home to our existing Rank Digital function. We are evolving as a business and are adding some exciting new brands and concepts to our venues and digital offering.
By joining an office-based or operational function with us, you’ll instantly be part of a high-performing and inclusive culture, which works closely to support our Customer-facing teams.
Job Description
We’re seeking a Support Hub Administrator who has a passion for providing excellent customer service to join our internal centralised administrative team.
You will play a pivotal role in supporting all operational needs for our Retail venues and colleagues across our business.
Our team thrive on delivering excellent service, communication, and real time answers to queries on a day-to-day basis. Each day can consist of different tasks and queries creating a varied job role, from administration of onboarding our new team members to providing finance support by way of ordering goods from our suppliers to managing these costs effectively
Qualifications
What’s needed for success – Experience & Qualifications:
As our new Support Hub Administrator, you should be proficient in using multiple applications to help support our retail teams across a multi-site business.
Experience in an administrative role is preferred, along with collaborative problem-solving skills, the confidence to challenge decisions with a positive and proactive attitude.
You should also demonstrate a keen eye for detail, excellent writing and communication skills and the ability to manage confidential information.
Be familiar with using Microsoft Office, in particular TEAMs for chat and online face to face meetings Have experience in juggling different demands, whilst demonstrating good time management and organisational skills Be future focused, positive about new approaches and actively challenges the status quo Be a people-person, build strong relationships within the team and with our internal customers, demonstrating a flexibility in your approach, listening to the needs of others, adapting to the changing environmentMain Accountabilities & Responsibilities:
The impact of your role is significant, as it directly influences the efficient running of all our Grosvenor Casinos and Mecca Bingo retail venues. Rank’s purpose is to excite and to entertain its customers, which you will help ensure our team reflects this. Your responsibilities will include but not exhaustive of:
Confident in requesting and placing orders by phone, email, or online portal, maintaining clear communication with the venues of delivery dates & times Responding quickly to venues order/supplier queries, raising any issues with suppliers, to guarantee a resolution Cost focused and accurate maintenance of the Microsoft Dynamics finance and invoice management system Ability to ask questions and investigate anomalies to ensure accurate costings, raising concerns to the relevant people when required To be able to action venue requests for all their recruitment needs, from advertising their initial job vacancy to providing and ensuring completion of all HR administrative paperwork via DocuSign Manage and update all current employees HR personnel details Maintain all team members electronic paperwork accurately. Verifying employee eligibility and right to work documentation, ensuring compliance is always met Build collaborative working relationships with the HR and payroll departments to quickly provide solutions for any HR and pay queries Collaborating and providing guidance and support on best practice to all our venues and stakeholders Looking for ways to continually improve processes within the team and for our Grosvenor and Mecca retail venues
Additional Information
40 hours per week, including weekends and public holidays
Current rolling shift patterns are between the hours of 8am - 6pm
Indicative hours – 8am to 11pm this is subject to change to suit business requirements as we operate as a 24/7 business
Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself
Wellbeing@Rank is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you.
We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us.
Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.
From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered.
*Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location.
The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.
We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
-
Sheffield, Sheffield, United Kingdom The Rank Group plc Full timeAdministrator - Central Support Hub - SheffieldCompany DescriptionThe Rank Group have UK office functions located in Maidenhead (Head Office), Sheffield , London and a further office in Gibraltar which is home to our existing Rank Digital function. We are evolving as a business and are adding some exciting new brands and concepts to our venues and digital...
-
Sheffield, United Kingdom The Rank Group plc Full timeAdministrator - Central Support Hub - SheffieldCompany DescriptionThe Rank Group have UK office functions located in Maidenhead (Head Office), Sheffield , London and a further office in Gibraltar which is home to our existing Rank Digital function. We are evolving as a business and are adding some exciting new brands and concepts to our venues and digital...
-
Administrator - Central Support Hub
2 days ago
Sheffield, United Kingdom Redefined Ltd Full timeJob Description We're seeking an Administrator for our central support hub team who has a passion for providing excellent customer service to join our internal centralised administrative team. You will play a pivotal role in supporting all operational needs for our Retail venues and colleagues across our business. Our team thrive on delivering...
-
Administrator - Central Support Hub
6 days ago
Sheffield, United Kingdom Grosvenor Casinos Limited Full timeJob Description We’re seeking an Administrator for our central support hub team who has a passion for providing excellent customer service to join our internal centralised administrative team. You will play a pivotal role in supporting all operational needs for our Retail venues and colleagues across our business. Our team thrive on delivering...
-
Administrator - Central Support Hub
1 week ago
Sheffield, United Kingdom The Rank Group Full timeJob DescriptionWe’re seeking an Administrator for our central support hub team who has a passion for providing excellent customer service to join our internal centralised administrative team.You will play a pivotal role in supporting all operational needs for our Retail venues and colleagues across our business.Our team thrive on delivering excellent...
-
Sheffield, United Kingdom The Rank Group plc Full timeAdministrator - Central Support Hub - SheffieldCompany DescriptionThe Rank Group have UK office functions located in Maidenhead (Head Office), Sheffield , London and a further office in Gibraltar which is home to our existing Rank Digital function. We are evolving as a business and are adding some exciting new brands and concepts to our venues and digital...
-
Administrator - Central Support Hub
2 days ago
Sheffield, United Kingdom Rank Group Full timeThe Rank Group have UK office functions located in Maidenhead (Head Office), Sheffield , London and a further office in Gibraltar which is home to our existing Rank Digital function. We are evolving as a business and are adding some exciting new brands and concepts to our venues and digital offering. By joining an office-based or operational function with...
-
Support Hub Administrator
4 weeks ago
Sheffield, United Kingdom The Rank Group Full timeCompany Description The Rank Group is growing rapidly within both our Venues and Digital businesses. If you’re not sure who we are, you may be more familiar with us through our iconic brands; Mecca Bingo and Grosvenor Casino. We have most recently acquired Stride Gaming, which, together with our existing Digital business, forms Rank Interactive. We...
-
Ils Central Telephone Support Assistant
4 weeks ago
Sheffield, United Kingdom PeoplePlus Full timeWe currently have a vacancy for a Central Telephone Support Assistant to join our team. Based within the Central Operations Team (COT), a PeoplePlus Independent Living Service (ILS) Central Telephone Support Assistant works flexibly with all the delivery areas within our central hub including Managed Accounts, Payroll and our Community ILS Services. The role...
-
Central Administrator
2 weeks ago
Sheffield, United Kingdom Recra Consulting Full time**_Recra is working in partnership _**with a leading management specialist who is looking to add a ** **Central Administrator to their fast-growing teams. As a Central Administrator, you’ll play a part in keeping some of the UK’s biggest brands on the road, responsible for assisting in the professional, efficient, and day-to-day operation focusing on...
-
Ils Payroll Administrator
5 days ago
Sheffield, United Kingdom PeoplePlus Full timeA PeoplePlus Independent Living Service Payroll Administrator works flexibly within all the delivery areas within our central hub including Payroll, Managed Accounts, and our Central Support Call Team. The role is crucial to meet the requirements of all our stakeholders and is key to enabling the ILS Business Managers to proactively manage their territories...
-
Ward Administrator
4 weeks ago
Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeWe are looking for a smart, friendly, organised, hard-working, conscientious individual to join our existing clinical teams in the role of Ward Administrator. You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits...
-
Patient Booking Hub Clerical Officer
4 weeks ago
Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeThe Patients’ Booking Hub opened in December 2018 and manages referrals and outpatient appointment bookings for selected specialities across the Trust. Outpatients, as a service, is the ‘front door’ for the vast majority of our patients. Services are delivered in around 100 different locations, of varying sizes, scales and complexity, providing care...
-
Research Support Officer
1 week ago
Sheffield, United Kingdom University of Sheffield Full timeWe are seeking to appoint a professional and proactive administrator who is able to provide high quality, customer focussed research support (primarily pre-award) to our Research Support team within the Faculty of Medicine, Dentistry and Health. Reporting to the Research Hub Manager(s) you will be an integral member of a Faculty research support hub working...
-
Support Administrator
2 days ago
Sheffield, United Kingdom Rank Group Full timeThe Rank Group have UK office functions located in Maidenhead (Head Office), Sheffield , London and a further office in Gibraltar which is home to our existing Rank Digital function. We are evolving as a business and are adding some exciting new brands and concepts to our venues and digital offering. By joining an office-based or operational function with...
-
Patient Booking Hub Co-ordinator
1 week ago
Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeThis is an exciting opportunity within the Patient's Booking Hub Management Team. As one of a team of Patients' Booking Hub Co-ordinator roles across the service, we are looking for a professional to lead Band 2 Clerical Officers Band 3 Team Leaders and the post holder will support the Patient's Booking Hub Service Manager to implement and manage the...
-
Ils Payroll Administrator
4 days ago
Sheffield, United Kingdom PeoplePlus Full timeOur Independent Living Service (ILS) Finance Office Administrators work flexibly across all the delivery areas within our central hub including Payroll, Managed Accounts, and our Central Support Call Team. The role is crucial to meet the requirements of all our stakeholders and is key to enabling the ILS Business Managers to proactively manage their...
-
Research Support Officer
1 week ago
Sheffield, United Kingdom University of Sheffield Full timeWe are seeking to appoint a professional and proactive administrator who is able to provide high quality, customer focussed research support (primarily pre-award) to our Research Support team within the Faculty of Engineering. You will be an integral member of a Faculty research support team, based in a hub cluster working across a group of departments and...
-
Administrative Support Officer
7 days ago
Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen to join the Chief Operating Officer’s Team in the role of the Administrative Support Officer covering 12 month maternity leave. This role can be undertaken on a fixed term basis or as a secondment. The Chief Operating Officer’s Team is a busy and diverse department, with the Executive Director being responsible for the...
-
Governance Support Admin Officer
1 week ago
Sheffield, United Kingdom Learn Sheffield Full time**About us** Learn Sheffield wishes to appoint an experienced administrator to provide support to our central Governance Support Team including support to selected School Governing Board meetings. The central role involves providing customer service support, maintaining customer records and coordinating administrative (clerking) support for Governance...
