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Extra Care Scheme Coordinator

1 month ago

Ilford Somerset, United Kingdom Chosen Care Group Ltd. Full time

Full time | Chosen Care Group Ltd | United Kingdom

Posted On 29/11/2023

Job Information

Health Care

City Ilford

State/Province Greater London

IG1 4PG

Job Description

REPORTS TO: Registered Manager and Operations & Compliance Manager

SUMMARY OF THE POST: Responsible for the facilitation and day-to-day supervision of the scheme. Deputising In the absence of other Extra Care Scheme Coordinators

DUTIES AND RESPONSIBILITIES:

  • Reports to the Branch Registered Manager.
  • Ensuring all staff working In the Extra Care Scheme know their roles and attendance requirements.
  • To ensure that the company priority of a re a bling, outcome-focused ethos is always communicated.
  • Ensure all support plans and risk assessments are person centred and reviewed regularly.
  • Ensure all supervisions and spot checks are completed and up to date.
  • Ensure rotas are covered and cover shifts if there is no other alternative.
  • Participate in the On Call of the service, including holding a work phone.
  • To provide 'hands-on' care and support as and when required
  • Liaising with the Housing provider manager on site to ensure a coordinated approach is working for the customer.
  • Communicating effectively Internally and externally in writing
  • To ensure that all necessary computerised and manual records are up to date and compliant.
  • Implementation of complaints procedure.
  • Ongoing liaison with all clients, customers/ relatives, social workers, and any other
  • Providing a range of operational, managerial, and administrative support for the development and ongoing existence of the Residents' Committee at the scheme.
  • Preparation of regular company reports as needed.
  • Ensure the training needs of all staff working in the scheme are communicated to the training team effectively.
  • Ensuring to maintain the training Matrix, both E-learning and face-to-face.
  • Ensuring all staff who are outstanding training or due to expire Is communicated to the training team and put onto the training diary.
  • To undertake regular risk assessments, staff spot checks, and reviews with customers
  • To attend relevant training as and when required
  • To carry out assessment and re-assessment as and when required.
  • Medication checking and carrying out MAR audit.
  • Hold a monthly staff meeting
  • Carry out competency assessment on the new care workers or as and when required.
  • Carrying out activities and maintaining the activity folder with the evidence of activities being delivered.
  • Ensuring Information Is up to date, maintaining Health and Safety records, and providing practical and emotional support to all staff and customers when required.
  • Ensure all folders maintained in the office are up to date and compliant, i.e., complaint folder, incident forms, time sheets, etc.
  • Assist In the recruitment process by conducting Initial inquiries, interviews, and gathering of documents, etc.
  • Manage and assist the senior support workers with medication and medication returns
  • Audits of Mar charts and Log sheets
  • Assisting Employee with their Training, I.E., online courses and completion of the care certificate booklet.
  • Assist the Training department in marking the Care Certificate Booklet and ensuring all pages are signed off correctly.
  • Ensure all compliance spreadsheets are updated regularly and complaint, i.e., safeguarding spreadsheets, supervisions, spot checks, etc.
Requirements

PERSONAL ATTRIBUTES:

  • Reliable and hard-working
  • Flexible and good time management
  • Ability to show warmth and compassion
  • Ability to build and maintain rapport
  • Ability to cope well under pressure
  • Ability to cope with change in a fast-paced environment

QUALIFICATIONS:

  • Knowledge of service provision in the care profession
  • Effective In all forms of communication
  • Experience working with a customer-focused business.
  • To have or be working towards a diploma level in Health and Social Care or equivalent
  • Experience working in a care or residential setting with a suitable length of experience and qualification.
  • Completed the Care Certificate

KEY COMPETENCIES:

  • To be able to plan, allocate, and evaluate the workload of all staff,
  • To understand and implement legislation and regulations relevant to care and support staff and user groups.
  • To be able to maintain and communicate administrative systems.
  • To be able to select and effectively supervise all care staff working in sheltered accommodation.
  • To be able to arrange the Implementation of induction and other relevant training programs and to identify and communicate ongoing training needs,
  • To be able to establish and maintain effective positive working relationships,
  • To be able to maintain good assessment and review procedures within a re a bling framework which becomes the foundation for appropriate care and support plans for all customers living In the Extra Care Scheme.
  • To be able to ensure that appropriate kinds of re a bling interventions take place to meet the customer's needs and requirements,
  • To liaise with other agencies Involved with the Extra Care Scheme and with the residents
  • To ensure the provision of integrated services.
  • To have a good working knowledge of Health and Safety and confident In Its communication

Why Join us:

  • Comprehensive induction and ongoing training and development and support.
  • Value added perk
  • 45p per mile
  • Free DBS
  • Immediate start with experience and valid DBS
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