Repairs Coordinator

4 weeks ago

StratforduponAvon Warwickshire, United Kingdom Orbit Group Full time

We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing.

We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.

If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive.

Work for Orbit. Believe in people.

The role

We are looking for a repairs coordinator on a 12 month FTC to cover a maternity period to effectively manage the end to end job delivery highlighting any delays or issues and proactively seek a resolution via the contractors and escalating where appropriate to the contracts manager. To be the point of contact for the business for contractor related chase ups and queries and process payments for all managed contracts.

This role is part of Customer & Communities where you'll help us to lead the way keeping our promise to more than 100,000 customers.

What you'll achieve

  • To be a clear point of contact for any initial job chase or issue relating to our core contractors for all stakeholder (CSC and Property Management Team)
  • To manage hourly/daily the effective planning and controlling the workload of jobs and re-attends and book jobs in with customers that fits in with the customer expectation/requirement and working within the business areas KPI's
  • Actively track a jobs progressthrough the journey using the appropriate means and take the required actions to support job completion with customer satisfaction
  • Highlight postcodes areas where WIP is increasing and take appropriate action by, highlighting to relevant contractor and other relevant partnership staff
  • Responsible for processing contractors' applications for payment and updating Orbits systems accordingly

What you'll bring

Essential skills

  • Strong communications with written and verbal directions
  • Exceptionally customer orientated and detail focused and demonstrates a passion for delivering consistently good customer outcomes
  • I.T. and Microsoft word astute
  • A highly effective individual capable to motivate, engage with field based teams and contractors to deliver optimum performance
  • Resilient and an eye for detail

Why Orbit?

Choosing us means being rewarded in every sense.

Here's what you can expect to enjoy with us.

A rewarding experience that works for you

We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.

A place to progress

From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow.

For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.

A purpose to feel proud of

We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.

What brings us together is a passionate belief in progress and people.

Read more about the values and purpose that drive us on our careers website.

How we hire

We aim to make our hiring process simple and fair:

  1. Online application
  2. Interview(s)
  3. Decision and offer

We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

#J-18808-Ljbffr

  • Repairs Coordinator

    2 weeks ago

    Stratford-upon-Avon, United Kingdom Orbit Group Full time

    We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we...

  • Repairs Coordinator

    4 weeks ago

    Stratford-upon-Avon, United Kingdom Orbit Group Full time

    We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we...

  • Repairs Coordinator

    7 days ago

    Stratford-upon-Avon, United Kingdom Orbit Group Full time

    We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we...

  • Repairs Coordinator

    1 month ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Orbit Group Full time

    We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve...

  • Repairs Coordinator

    1 week ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Orbit Group Full time

    We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve...

  • Repairs Coordinator

    3 weeks ago

    Stratford-upon-Avon, United Kingdom Orbit Group Full time

    Orbit is a fantastic business and one that’s really going places. Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home. Over 50 years later, we’re one of the leading housing providers in the UK.Our services have diversified, our housing portfolio has expanded,...

  • Repairs Coordinator

    4 weeks ago

    Warwickshire, United Kingdom Eden Brown Full time

    ROLE TITLE Repairs Coordinator Location SOuth Warwickshire RATE £13.70 Hourly paye OR £18.00 Umbrella Contract 6 months. ROLE PURPOSE To provide an efficient co-ordination service to the Responsive Repair Team, in the delivery of day to day and repairs. To effectively manage the end-to-end job delivery highlighting any delays or issues and...

  • Repairs Coordinator

    3 weeks ago

    Warwickshire, United Kingdom Eden Brown Full time

    ROLE TITLE Repairs Coordinator Location SOuth Warwickshire RATE £13.70 Hourly paye OR £18.00 Umbrella Contract 6 months. ROLE PURPOSE To provide an efficient co-ordination service to the Responsive Repair Team, in the delivery of day to day and repairs. To effectively manage the end-to-end job delivery highlighting any delays or issues and...

  • Repairs Coordinator

    7 days ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Orbit Group Full time

    Orbit is a fantastic business and one that's really going places.Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home.Over 50 years later, we're one of the leading housing providers in the UK.Our services have diversified, our housing portfolio has expanded, and our...

  • Repairs Coordinator

    4 weeks ago

    Warwickshire, United Kingdom Eden Brown Full time

    ROLE TITLE Repairs Coordinator Location SOuth WarwickshireRATE £13.70 Hourly paye OR £18.00 Umbrella Contract 6 months. ROLE PURPOSE To provide an efficient co-ordination service to the Responsive Repair Team, in the delivery of day to day and repairs. To effectively manage the end-to-end job delivery highlighting any delays or issues and proactively seek...

  • Repairs Coordinator

    3 weeks ago

    Warwickshire, United Kingdom Eden Brown Full time

    ROLE TITLE Repairs Coordinator Location SOuth WarwickshireRATE £13.70 Hourly paye OR £18.00 Umbrella Contract 6 months. ROLE PURPOSE To provide an efficient co-ordination service to the Responsive Repair Team, in the delivery of day to day and repairs. To effectively manage the end-to-end job delivery highlighting any delays or issues and proactively seek...

  • Housing Repairs Coordinator

    3 weeks ago

    Stratford-upon-Avon, United Kingdom BDS Northern Full time

    DS have a fantastic opportunity for a Housing Repairs Co-Ordinator to join our clients dedicated team in Stratford Upon Avon. The main purpose of this role is to effectively manage the end to end job delivery highlighting any delays or issues and proactively seek a resolution via the contractors and escalating where appropriate to the contracts manager. You...

  • Repairs Co-Ordinator

    7 days ago

    Stratford-upon-Avon, Warwickshire, United Kingdom 4Recruitment Services Full time

    Repairs Coordinator RequiredLocation: Warwickshire, CV37 (Less than 15 minutes walk from Stratford upon Avon Station)Working Hours: Mon to FriRate: £13.70 PAYE or £16.00 umbrellaStarting: June 2024Duration: Temporary to PermanentDuties may include, but not limited to:Be a primary point of contact for initial job inquiries or issues related to core...

  • Housing Repairs Coordinator

    2 months ago

    Stratford-upon-Avon, United Kingdom BDS Northern Full time

    BDS have a fantastic opportunity for a Housing Repairs Co-Ordinator to join our clients dedicated team in Stratford Upon Avon. You will be the point of contact for the business for contractor related chase ups and queries and process payments for all managed contracts The role is going to be dealing with investigation and talking to customers that are...

  • Facilities Coordinator

    3 weeks ago

    Stratford-upon-Avon, United Kingdom Sanderson Recruitment Plc Full time

    **Facilities Coordinator** - Location; Bradford-on-Avon - Remuneration; £25,000 Sanderson have partnered with an international technology company to identify a Facilities Coordinator to work out of their Stratford-On-Avon office. As Facilities Coordinator you will help maintain a secure and well-functioning work environment. Part of your job will be to...

  • Facilities Coordinator

    7 days ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Sanderson Recruitment Plc Full time

    Facilities Coordinator Location; BradfordonAvon Remuneration; £25,000Sanderson have partnered with an international technology company to identify a Facilities Coordinator to work out of their Stratford-On-Avon office.As Facilities Coordinator you will help maintain a secure and well-functioning work environment. Part of your job will be to check devices,...

  • Repairs Coordinator

    1 week ago

    Stratford-upon-Avon, United Kingdom Orbit Group Full time

    We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we...

  • Office Coordinator

    3 weeks ago

    Stratford-upon-Avon, United Kingdom Enable Full time

    **About Enable**: Market forces are dramatically reshaping supply chains, forcing drastic changes in trading behaviors between manufacturers, distributors and retailers. Many key business decisions are being made without a single source of truth to back them up, resulting in struggles to keep up with consumer expectations and increased disputes between...

  • Facilities Coordinator

    1 week ago

    Stratford-upon-Avon, United Kingdom Enable Full time

    About Enable: Market forces are dramatically reshaping supply chains, forcing drastic changes in trading behaviors between manufacturers, distributors and retailers. Many key business decisions are being made without a single source of truth to back them up, resulting in struggles to keep up with consumer expectations and increased disputes between...

  • Facilities Coordinator

    4 weeks ago

    Stratford-upon-Avon, United Kingdom Enable Full time

    **About Enable**: Market forces are dramatically reshaping supply chains, forcing drastic changes in trading behaviors between manufacturers, distributors and retailers. Many key business decisions are being made without a single source of truth to back them up, resulting in struggles to keep up with consumer expectations and increased disputes between...