Interaction - Kettering | Technical Account Manager
3 weeks ago
Are you searching for a workplace that values you and your growth? Our client is committed to sustainability, employee well-being, and personal development.
Our client is a global leader in sustainable paper and packaging. Their focus is on the health and safety of the employees, the well-being of their communities, and delivering exceptional service to their customers. They support their team members to reach their full potential in an inclusive environment that values diversity.
The Role
Responsibility for managing key accounts ensuring a high level of customer satisfaction whilst increasing margins.
Technical Account Manager for a selection of key customers and responsible for offering the companies value package to the customer:
Support the team and customers in technical Value Creation, Innovation, Quality and Sustainability.
Develop & deliver the technical aspect of account strategies.
Develop, coordinate and implement innovative solutions to the technical requirements of customers in line with capabilities.
Identify, coordinate and implement cost take out and value-added initiatives in line with the account strategy.
Key Competencies/Qualifications/Requirements
Technical Sales / Design / Account Management background and competence across the key responsibilities (Value Creation, Innovation, Quality and Sustainability).
Strong, demonstrable knowledge of Site, Group & Industry manufacturing processes and procedures.
Knowledge of FMCG products, markets, and drivers
Knowledge of our sustainability roadmap and understanding how sustainability is a key driver within our customers.
Effective project management and coordination capabilities.
Person Specification
Self-motivated, enjoys high-paced environment.
Ability to adapt.
Ability to work in a collaborative way.
Ability to work flexible hours.
Good commercial acumen and awareness, along with literacy and numeracy skills
Understanding of full product life-cycle from initial concept and design through to production.
Ability to challenge existing designs and solutions for the benefit of the company and the customer.
Evidence of demonstrating a proactive can do attitude.
Excellent time management and personal organisation skills with a flexible approach
Proven track record in taking ownership and for consistently delivering results.
Excellent working knowledge of CAD, Adobe Suite, Excel, and other Microsoft packages
Experience and interest in graphic design would be an advantage.
What on Offer
Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme
Ongoing training and development opportunities
24/7 confidential support for you and your family
Flexible working options and family-friendly policies
Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer)
Ready to make an impact? Apply today and help our client build a sustainable future together.
We practice equality of opportunity in employment and select the best person for the job.
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