2nd Line Support Engineer Windows Server

4 weeks ago


London, United Kingdom ea Change Group Ltd Full time

Position: 2nd Line Support Engineer
Schedule: Full-time, on-site role (5 days per week)
Our key client, a highly reputable financial services business, provides a comprehensive range of services tailored to the UK market. They are on the search for a 2nd Line Support Engineer to provide support to internal users across their London offices.

You will be based on-site at the main branch in Central London (close to Bank station).

Proficient in both 1st and 2nd Line Support
Experience in providing direct IT support to senior stakeholders
Strong knowledge of IT hardware systems, including laptops, mobiles, phones, AV equipment, meeting rooms, telephony systems, and other equipment
Familiar with the Microsoft stack, including AD, M365, Azure, and Windows OS
Proven ability to maintain applications on servers
Experience with cloud-based servers
Proficiency in networking, encompassing WAN, LAN, and Wi-Fi, is desirable
Liaise between internal users, senior internal personnel at the company, and external vendors
Act as a direct contact to senior management teams
Collaborate closely with stakeholders to facilitate the smooth implementation of IT solutions
Oversee the maintenance and troubleshooting of IT hardware systems
Manage and resolve escalated issues from the IT help desk
Manage cloud-based server environmentsThis role offers an exhilarating chance to engage in diverse projects across the IT Infrastructure domain and embrace cutting-edge technologies. Our client prides itself on fostering a culture of personal and professional development, supported by enticing benefits including private medical cover, a competitive pension scheme, and exclusive discounts.

Keywords: IT Support, First Line, Second Line, Infrastructure, Networks, IAM, EUC, WAN, LAN, Firewalls, SLA, Hardware, Equipment, Software, IT Systems, Incident Management, London

eacg is committed to equal opportunity and diversity, and all applicants with suitable experience and qualifications will be contacted. Our T&C's and Privacy Policy can be found at



  • London, United Kingdom REED Full time

    2nd Line Support/2nd Line Support Engineer Type: Permanent Location: Southgate (N14 Postcode) - base office with some travel to other sites. This will predominantly be an on site role. An exciting opportunity for a 2nd Line Engineer to join a large organisation based across the UK. This role will be user facing providing face to face support. The...


  • London, United Kingdom MillsHill Recruitment Limited Full time

    2nd Line Managed Services Support Engineer Windows Server, M365, Azure, Networking, Windows 10, BackUp. My client specialises in managed IT services, Cloud hosting, security solutions, connectivity and technical consulting based in London. Due to on-going success they have an immediate requirement for a proven 2nd Line Managed Services Support...


  • London, United Kingdom Workingmums Full time

    2nd Line Managed Services Support Engineer - Hybrid 2nd Line Managed Services Support Engineer - Hybrid My client is a well established IT Managed Services Provider that due to on-going success is in the market for a proven 2nd Line Managed Services Support Engineer. As 2nd Line Managed Services Support Engineer you will be coming with a proven MSP...


  • London, United Kingdom Workingmums Full time

    2nd Line Managed Services Support Engineer - Hybrid 2nd Line Managed Services Support Engineer - Hybrid My client is a well established IT Managed Services Provider that due to on-going success is in the market for a proven 2nd Line Managed Services Support Engineer. As 2nd Line Managed Services Support Engineer you will be coming with a proven MSP...


  • Orpington, Greater London, United Kingdom Premier Group Recruitment Full time

    Role : 2nd Line Support Analyst ️ Location : Skills : 1st and 2nd Line Support, Windows Server, Azure My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the Orpington area. You'll be responsible for providing in-depth technical support to their users, diagnosing and resolving escalated issues from...


  • Orpington, Greater London, United Kingdom Premier Group Recruitment Full time

    Role : 2nd Line Support Analyst ️ Location : Skills : 1st and 2nd Line Support, Windows Server, Azure My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the Orpington area. You'll be responsible for providing in-depth technical support to their users, diagnosing and resolving escalated issues from...


  • London, United Kingdom Office Angels Full time

    **2nd Line IT Support Assistant** Our very reputable client who in located in central Wimbledon is recruiting a 2nd Line Support on a 6 FTC. Located: Central Wimbledon **Salary**: £36,320 Hours: 9am to 5pm **6 Months FTC** - **Department Outline and Responsibilities**: The Department is responsible for the recommendation, evaluation, maintenance and...


  • London, United Kingdom Spectrum IT Recruitment Full time

    **2nd Line Support Engineer - London - £42,000** As well as competitive salaries our client offers a comprehensive benefits package. **Skills required**: - Active Directory - Microsoft Exchange - Cloud (Azure, AWS or Google cloud) - Office 365 - Windows Server - Sever Virtualisation (HyperV/VMWare) - Routing/switching - Must be eligible for SC...


  • London, United Kingdom Spectrum IT Recruitment Full time

    **2nd Line Support Engineer - London - £40,000** As well as competitive salaries our client offers a comprehensive benefits package. **Skills required**: - Active Directory - Microsoft Exchange - Cloud (Azure, AWS or Google cloud) - Office 365 - Windows Server - Sever Virtualisation (HyperV/VMWare) - Routing/switching - Must be eligible for SC...

  • 2nd Line

    7 days ago


    London, United Kingdom Rise Technical Recruitment Limited Full time

    **2nd Line / 3rd Line Support Engineer** **Central London** **£35,000 - £40,000 + Pension + Life Insurance + Profit Share Scheme + Training + Progression** Excellent opportunity for a 2nd Line Support / 3rd Line Support engineer to join a growing MSP in Central London offering interesting project-based work, a brilliant training and progression scheme,...

  • 2nd Line Support

    5 days ago


    London, United Kingdom Hays Specialist Recruitment Limited Full time

    2nd Line Support - 6 Week Contract - £200-£300 per day Inside IR35 - Enhanced DBS required **Your new role**An education institution located in the East London require a 2nd line support to support the team on a short term 6 week engagement. This role is fully on site, 5 days a week and you will work 36 hours a week. You will be supporting the team with...

  • 2nd Line Support

    4 weeks ago


    London, United Kingdom Hays Specialist Recruitment Limited Full time

    2nd Line Support - 6 Week Contract - £25 per hour Inside IR35 - Enhanced DBS required **Your new role**An education institution located in the East London require a 2nd line support to support the team on a short term 6 week engagement. This role is fully on site, 5 days a week and you will work 36 hours a week. You will be supporting the team with the...

  • IT Support Engineer

    4 weeks ago


    London, United Kingdom Chassam Recruitment Limited. Full time

    IT Support Engineer (1 st line and 2nd line) Chassam Recruitment are currently looking for an IT Support Engineer (1 st line and 2 nd line) for a leading financial company in London. This is an exciting role where you will be working in 1 st and 2 nd line Support, support the user base in their day-to-day operations. As an IT Support Engineer, your...


  • London, United Kingdom Rise Technical Recruitment Limited Full time

    **2nd Line Engineer** **Wandsworth** **2 month contract Inside IR35 (potential to be extended)** **£200 - £250 per day - Dependant On Experience** Excellent opportunity for a 2nd line support engineer to join a prestigious Sixth Form College on a short term 2 month rolling contract with the potential to be extended. This company are a well-established,...


  • City of London, United Kingdom C4S Search Ltd Full time

    JOB TITLE**:2nd Line Support Engineer** **LOCATION**: London **PACKAGE**: £35,000 - £40,000 - Benefits Include (but not limited to): 4% Minimum employee Contribution, Pension Advisors, Life Insurance, Income protection, Health Cash Plan, Private Medical and Dental, Cycle to work Scheme, Wellness platform,IT Equipment Purchase scheme, Electric Car Scheme...


  • London, United Kingdom Code Red Associates Full time

    **1st/2nd Line Support Analyst** **North London** **£33,500** - Maintain a pro-active role in monitoring all requests, incidents and problems, having complete visibility on the Infrastructure Service Desk. - Respond to Service Desk phone calls/tickets as needed, focusing on 2nd line tickets and activities, and taking on tickets escalated by the 1st line...


  • London, United Kingdom Lorien Full time

    IT Support Analyst - 1st & 2nd Line Support We are working with a Consultancy in need of an IT Support Analyst who can provide 1st/2nd Line, break-fix laptop support to users based on-site. You will be part of an existing team providing support to Windows based laptops and desktops.


  • London, United Kingdom LabTech London Limited Full time

    Job Description Purpose of the Role: The 2nd Line Engineer is a pivotal role within LabTech's IT department, designed for an individual with a strong foundation in IT support and a readiness to tackle more complex challenges. This role involves deep engagement across all areas of our infrastructure, from servers and networks to IoT and various innovative...


  • City of London, United Kingdom LNJ RECRUITMENT LIMITED Full time

    * Competative Salary - Central Office Location - Training Provided 2nd Line Engineer - Central London - £30,000 to £35,000/annum About Us Our Client aims to provide a high quality service in both its business areas with the Wealth Management Division providing investment solutions for individuals, families and charities and with the Capital Markets...


  • London, United Kingdom Mbseco Full time

    We are currently seeking an experienced, reliable, self motivated individual to work as part of a busy team responsible for the delivery of IT support and services across a variety of departments, within a fast paced environment. The 2nd & 3rd Line IT Systems Engineer, plays a crucial role in the provision of comprehensive IT cover, service desk...