Account Executive

2 weeks ago


Bolton Greater Manchester, United Kingdom Titanium Transportation Group Inc. Full time

Bolton Terminal (Head Office)
32 Simpson Rd
Bolton, ON L7E1G9, CAN

Description

Job Summary

The Account Executive will be an expert in the transportation industry and can draw out opportunities to gain more business. They will take ownership of clients and projects, managing all stages of the engagement process. To be successful in this role they must possess an aptitude for selling with superior customer service abilities. Candidates who actively seek challenges to overcome and are motivated to be directly rewarded for their efforts will excel.

Job Duties and Responsibilities

  • Operate as the lead point of contact for any matters specific to your customers
  • Build and maintain strong, long-lasting customer relationships
  • Ensure the timely and successful delivery of services according to customer needs and objectives
  • Communicate with CXR, CPS, and pricing to identify where customers have room for growth with our business
  • Forecast and track key account metrics
  • Identify opportunities for sales growth and development
  • Assist customers with inquiries and information requests and, as necessary, manage service failures and client responses
  • Develop new and grow existing client base by identifying growth points such as new lanes and quoting rates for these
  • Assists procurement with finding trucks by posting as needed and verifying any rate changes with all parties
  • Communicate with the pricing department and use the load link to set rates
  • Monitor tracking and tracing activates to ensure live updates are being acquired and communicated
  • Manage communication line for customer inquiries and requests
  • Manage service failures and client responses
  • Enter all leads into the company CRM

Required Skills and Qualifications

  • 3-5 years, Transportation or Logistics Industry Experience
  • Excellent negotiation and customer service skills
  • Excellent English verbal and written communication skills
  • Proficient knowledge of Microsoft Office

Preferred

  • A university degree or college diploma in a related field
  • Experience cold-calling
  • Previous experience with 3PL Freight Brokerage Sales
  • Office environment - no remote work available
  • Highest earning format available within the Company - top performers are rewarded
  • Share Purchase Plan - opportunity to buy company shares through payroll at a 100% match
  • Group Benefits offered - health and dental
  • Titanium is committed to investing in our employees through annual performance reviews - we promote from within

Titanium Transportation Group Inc. is committed to providing accommodations throughout the recruitment process for individuals with disabilities, in line with the Accessibility for Ontarians with Disabilities Act. If you need accommodation, reach out to our HR team at hr@ttgi.com and we'll work with you to understand what is needed.

We thank all applicants in advance; however, only applicants being considered for an interview will be contacted.

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