Assistant Team Manager

3 weeks ago

London, United Kingdom Millennium Hotels UKEU - Careers Full time

Assistant Groups Manager

The Copthorne Tara Hotel London Kensington are looking for Assistant Groups Manager. Our Assistant Groups Manager will be responding to guest calls, emails, and enquiries groups and taking reservations from enquiry to confirmation stage.
Working closely with Group and Reservation Manager to maximise revenue, ensuring all data’s, reporting, systems are up to date. As an Assistant Groups manager you will inspire your team, who are well-informed and support their development.

"At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer."

In return we offer:
Social Events, Wellbeing and Team Activities
Training and development
Cash Health Plan cover option available
Apprenticeship/Placement opportunities
Career development and salary reviews
Interest free Season Ticket Loan Scheme
Uniform (Laundry / Dry Cleaning for Uniform)
Meals Provided on Duty
Length of Service-related holiday scheme
Eye Care Vouchers
Employee Discounted Accommodation and 50% off in our Restaurant and Bar
Life Assurance
Recommend a Friend Scheme

Assistant Groups Manager responsibilities:
Manage the Groups team at the Copthorne Tara Hotel and create a team environment which promotes the hotels vision, values and OSE
Ensure that all enquiries are responded to in the set time frame and all enquiries entered into Ideas and Opera, all chasing has taken place to ensure a high level of conversion and once the contract is signed all information is 100% accurate for the operations team ready for the groups arrival.
Manage key accounts and agencies and build a strong relationship with all of their bookers.
With HOD - set clear goals and develop new ideas to improve organizational processes in order to increase our ability to receive process and confirm room and group reservations.
Help and assist the Groups team to improve their upselling skills to improve average room rate and overall yield penetration.

About you:
Strong communication skills through a variety of means
Confidence in handling customer complaints to ensure satisfaction levels are restored in the event something doesn't go to plan.
High attention to detail and accuracy – great at managing one's own time and that of the team.
Ability to adapt to a frequently changing market environment.


About the Hotel
The Copthorne Tara Hotel London Kensington is an elegant contemporary 4-star hotel in prestigious Kensington, located two minutes’ walk to High Street Kensington Underground station, making exploring easy. The hotel offers well-appointed and comfortable guest rooms combining Standard, Superior and Club accommodation. Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments.
Guests can sample the authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax in our tea lounge.

About the Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore.
Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests, As well as real opportunities to develop and gain promotion within the industry.

  • Promotions Assistant

    1 month ago

    London, Greater London, United Kingdom The Assistant Room Full time

    Position: Marketing AssistantDepartment: MarketingReports To: Founder & Managing DirectorAbout The Assistant Room: The Assistant Room is a forward-thinking organization dedicated to providing exceptional service and support to business professionals globally. We are on the lookout for a driven and creative Marketing Assistant to become part of our energetic...

  • Assistant Kitchen Manager

    1 month ago

    Central London, United Kingdom TEAM Full time

    Join Our Culinary Team A dynamic dining establishment is on the lookout for a skilled Assistant Kitchen Manager. Imagine being part of a lively kitchen environment that prioritizes innovation, collaboration, and high standards. In this role, your culinary expertise will thrive under the guidance of experienced chefs, fostering a supportive atmosphere that...

  • Floor Manager

    2 weeks ago

    London, Greater London, United Kingdom Colbert Team Full time

    About Colbert TeamColbert Team is a dynamic and innovative restaurant group that prides itself on delivering exceptional dining experiences to our guests. We are committed to creating a welcoming and inclusive environment for our team members, where they can grow and develop their skills.Job SummaryWe are seeking a highly motivated and experienced Floor...

  • Floor Manager

    2 weeks ago

    London, Greater London, United Kingdom Colbert Team Full time

    About Colbert TeamColbert Team is a dynamic and innovative restaurant group that prides itself on delivering exceptional dining experiences to our guests. We are committed to creating a welcoming and inclusive environment for our team members, where they can grow and develop their skills.Job SummaryWe are seeking a highly motivated and experienced Floor...

  • Brand Engagement Specialist

    1 month ago

    London, Greater London, United Kingdom The Assistant Room Full time

    Position: Marketing AssistantDepartment: MarketingReports To: Founder & Managing DirectorAbout The Assistant Room: The Assistant Room is a forward-thinking organization dedicated to providing exceptional service and support to business professionals globally. We are in search of a proactive and creative Marketing Assistant to become a vital part of our...

  • Marketing Coordinator

    1 month ago

    London, Greater London, United Kingdom The Assistant Room Full time

    Position: Marketing AssistantDepartment: MarketingReports To: Founder & Managing DirectorAbout The Assistant Room: The Assistant Room is a forward-thinking organization dedicated to providing exceptional service and support to business professionals globally. We are on the lookout for a proactive and creative Marketing Assistant to join our enthusiastic...

  • Communications Support Officer

    1 month ago

    London, Greater London, United Kingdom The Assistant Room Full time

    Position: Marketing AssistantDepartment: MarketingReports To: Founder & Managing DirectorAbout The Assistant Room: The Assistant Room is a forward-thinking organization dedicated to providing exceptional service and support to business professionals globally. We are in search of a proactive and creative Marketing Assistant to become part of our enthusiastic...

  • Team Coordinator

    2 weeks ago

    London, Greater London, United Kingdom ORTHO-TEAM AG Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Team Coordinator to join our team at ORTHO-TEAM AG. As a key member of our team, you will be responsible for supporting our Heads of Concept with instructor timetables, managing instructor cover, and tracking time off.Key ResponsibilitiesManage instructor timetables and schedules across...

  • Team Coordinator

    2 weeks ago

    London, Greater London, United Kingdom ORTHO-TEAM AG Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Team Coordinator to join our team at ORTHO-TEAM AG. As a key member of our team, you will be responsible for supporting our Heads of Concept with instructor timetables, managing instructor cover, and tracking time off.Key ResponsibilitiesManage instructor timetables and schedules across...

  • Governance Assistant

    3 months ago

    London, United Kingdom Team Internet Full time

    **Description**: This role will be a part of Team Internet's Legal & Compliance division and you will work closely with the governance team to support various aspects of governance and compliance activities within the organisation. The role will work with the Governance team to provide expert advice and guidance to employees across the...

  • Production Coordinator

    8 hours ago

    London, Greater London, United Kingdom International Arts Manager Full time

    Job SummaryWe are seeking a highly organized and detail-oriented professional to support our artistic and creative engagement projects. As a key member of our team, you will provide pre- and production support to live and recorded productions and projects, including research, scheduling, and coordination.Key ResponsibilitiesAssist in shaping and implementing...

  • Production Coordinator

    10 hours ago

    London, Greater London, United Kingdom International Arts Manager Full time

    Job SummaryWe are seeking a highly organized and detail-oriented professional to support our artistic and creative engagement projects. As a key member of our team, you will provide pre- and production support to live and recorded productions and projects, including research, scheduling, and coordination.Key ResponsibilitiesAssist in shaping and implementing...

  • Medical Receptionist/Team Assistant

    3 weeks ago

    London, Greater London, United Kingdom The Children's Place | London's Paediatric Multidisciplinary Team Full time

    About The Children's Place | London's Paediatric Multidisciplinary TeamWe are a dynamic and growing private paediatric clinic in London, UK, dedicated to providing exceptional care and support to children and their families. Our team of experienced professionals works collaboratively to deliver high-quality services that cater to the unique needs of each...

  • Medical Receptionist/Team Assistant

    3 weeks ago

    London, Greater London, United Kingdom The Children's Place | London's Paediatric Multidisciplinary Team Full time

    About The Children's Place | London's Paediatric Multidisciplinary TeamWe are a dynamic and growing private paediatric clinic in London, UK, dedicated to providing exceptional care and support to children and their families. Our team of experienced professionals works collaboratively to deliver high-quality services that cater to the unique needs of each...

  • Construction Site Engineer

    2 weeks ago

    London, Greater London, United Kingdom TEAM HORIZON Full time

    Job Title: Construction Site EngineerTeam Horizon is seeking a skilled Construction Site Engineer to join their team for a ground works construction project in London.Why You Should Apply:We value diversity and inclusion, and we're committed to creating a workplace where everyone feels welcome and valued.You'll have the opportunity to work in a collaborative...

  • Construction Site Engineer

    2 weeks ago

    London, Greater London, United Kingdom TEAM HORIZON Full time

    Job Title: Construction Site EngineerTeam Horizon is seeking a skilled Construction Site Engineer to join their team for a ground works construction project in London.Why You Should Apply:We value diversity and inclusion, and we're committed to creating a workplace where everyone feels welcome and valued.You'll have the opportunity to work in a collaborative...

  • Construction Site Engineer

    1 week ago

    London, Greater London, United Kingdom TEAM HORIZON Full time

    Job Title: Construction Site EngineerTeam Horizon is seeking a skilled Construction Site Engineer to join their team for a ground works construction project in London.Why You Should Apply:We value diversity and inclusion, and we're committed to creating a workplace where everyone feels welcome and valued.You'll have the opportunity to work in a collaborative...

  • Construction Site Engineer

    1 week ago

    London, Greater London, United Kingdom TEAM HORIZON Full time

    Job Title: Construction Site EngineerTeam Horizon is seeking a skilled Construction Site Engineer to join their team for a ground works construction project in London.Why You Should Apply:We value diversity and inclusion, and we're committed to creating a workplace where everyone feels welcome and valued.You'll have the opportunity to work in a collaborative...

  • Construction Site Engineer

    7 days ago

    London, Greater London, United Kingdom TEAM HORIZON Full time

    Job Title: Construction Site EngineerTeam Horizon is seeking a skilled Construction Site Engineer to join their team for a ground works construction project in London.Why You Should Apply:We value diversity and inclusion, and we're committed to creating a workplace where everyone feels welcome and valued.You'll have the opportunity to work in a collaborative...

  • Construction Site Engineer

    7 days ago

    London, Greater London, United Kingdom TEAM HORIZON Full time

    Job Title: Construction Site EngineerTeam Horizon is seeking a skilled Construction Site Engineer to join their team for a ground works construction project in London.Why You Should Apply:We value diversity and inclusion, and we're committed to creating a workplace where everyone feels welcome and valued.You'll have the opportunity to work in a collaborative...