Monitoring Officer

1 month ago


Manchester, United Kingdom Sodexo Group Full time

As a Monitoring Officer with Sodexo, you will be the go-to contact for daily quality monitoring audits of cleaning standards including corrective action planning. Based at Manchester University NHS Foundation Trust  your attention to detail and teamwork will make a positive impact to cleaning standards and patient care. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

Sodexo Health and Care is looking to recruit a full-time Monitoring Officer to facilitate contractual compliance on our site. You will work closely the Service Managers in determining, investigating, and resolving quality issues and identifying why and implementing corrective actions. Audits and analysis and interpretation of information is critical to this role, so you need to demonstrate close attention to detail and accuracy.

If you can work to deadlines and balance competing priorities, can be empathetic and re-assuring, persuasive, resilient, motivational, have attention to detail and a have good negotiation skills – this is a fantastic opportunity for you.

Main Responsibilities 

What you’ll do:

  • Undertake daily quality monitoring audits of cleaning standards to ensure continuous improvements within the service. 
  • Provide timely reports on rectifications via the monitoring system.
  • Escalate areas of concern 
  • Build relationships with colleagues and Trust teams to develop a collaborative approach to continuous improvement.
For a full list of responsibilities please view the attached job description

Ideal Candidate

What you bring:

  • Ability to articulate well and explain findings.
  • Excellent interpersonal skills
  • Ability to be an effective team player.
  • Flexible with the ability to work under pressure.
  • IT literate to a high standard, Microsoft packages
  • Ability to work on own initiative. 
  • Practical knowledge of an IT quality management system 
  • Experience of managing performance and quality assurance systems within a rigid contractual framework
  • Knowledge of cleaning services 
  • Experience working in a monitoring role and/or in a healthcare environment.
  • Knowledge of Ambinet
What we offer

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you. We will offer you in addition to your compensation:

  • Dynamic work environment
  • Access to ongoing training and development programs
  • Opportunities to grow within the company.
We also offer Sodexo discounts on mobile phone tariffs, restaurant chains and days out where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more

Ready to be part of something greater? Apply today

#J-18808-Ljbffr

  • Manchester, United Kingdom Page Personnel - UK Full time

    Reputable financial services business - Permanent opportunity **About Our Client**: One of the region's most reputable businesses, the company has a long term vision to continue as a leader in its industry and continue growing through acquisition, digital transformation and recruiting the best talent. Due to it's growth, they are now looking to recruit a...

  • Planning Officer

    4 days ago


    Manchester, United Kingdom THG Full time

    THG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients' brands globally. About the Division - THG Beauty Brands With an...


  • Manchester, United Kingdom First Central Services Full time

    Haywards Heath or Manchester Salary: £32,000 to £40,000 depending on experience Department: We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data...


  • Manchester, United Kingdom ST Resourcing Ltd Full time

    Compliance Monitoring Officer Location - South Manchester Salary - £37,000 - £45,000 Have you reached your ceiling in your current company and are now looking to work for a well-established Compliance Consultancy firm. Are you fed up with just working on simple cases where you are not utilising your superb technical knowledge? Would you like a hybrid...


  • Manchester, United Kingdom BAM Nuttall Full time

    Building a sustainable tomorrow Bam Ritchies require an Instrumentation & Monitoring Engineer to join their team in our Godstone, Surrey office. Your work environment BAM operates a flexible working policy. People are at the heart of what we do at Bam. We recognise that creating a diverse and inclusive environment that nurtures our employees and...


  • Manchester, United Kingdom Swiss RE Full time

    Lead a team of cybersecurity professionals and help Swiss Re to fulfil its mission in making the world more resilient. As Head of Threat Monitoring, you'll be leading a team that monitors for and responds to current threats by analysing security tooling and log telemetry. What's more, you'll be working in a hybrid setup, balancing work from home and the...

  • Attendance Officer

    3 days ago


    Manchester, United Kingdom Loreto Sixth Form College Full time

    **Attendance Officer** **SFCA Support Staff pay spine points 10 - 12 £25,276 - £26,097** The College is looking to appoint a highly organised Attendance Officer to provide efficient and effective monitoring and reporting of student attendance. The Attendance Officer uses the college’s bespoke in-house system to contact students and parents to query...


  • Manchester, United Kingdom Empowering Learning Full time

    Empowering Learning are proud to be working with an Educational establishment based in Chorlton-Cum-Hardy, Manchester. they require an experienced Home School Liasion Officer to work in their safeguarding department. **Home School Liasion Officer - £80 to £95 per day** **Main duties and responsibilities**: - To accurately maintain case file paperwork...

  • Admissions Officer

    4 weeks ago


    Manchester, United Kingdom Manchester Metropolitan University Full time

    Manchester Metropolitan University is one of the UK's largest and most popular universities. The Department of Recruitment and Admissions at Manchester Metropolitan is responsible for recruiting and admitting new students to the University. We are looking to appoint an Admissions Officer who will support Admissions Managers in the effective development and...


  • manchester, United Kingdom AJ FOX COMPLIANCE Full time

    Job DescriptionOur client is a top 100 UK law firm seeking to hire an Operations Compliance Officer in their Manchester office. In this role, you will play a key role in ensuring all third-party products and services comply with legal, ethical and regulatory requirements and monitor effectiveness in maintaining those standards.To apply for this role, you...


  • manchester, United Kingdom AJ FOX COMPLIANCE Full time

    Job DescriptionOur client is a top 100 UK law firm seeking to hire an Operations Compliance Officer in their Manchester office. In this role, you will play a key role in ensuring all third-party products and services comply with legal, ethical and regulatory requirements and monitor effectiveness in maintaining those standards.To apply for this role, you...


  • Manchester, United Kingdom Great Places Housing Group Full time

    **Planning Support Officer** You will deliver excellent customer service and right first time repairs, through effective resource scheduling and planning of repairs jobs, maximising productivity, increasing the capacity to complete more repairs and increasing customer satisfaction. **What you’ll be doing** - Mainly you will focus on allocating and...

  • Finance Officer

    1 month ago


    Manchester, United Kingdom Page Personnel Full time

    Immediate Start Opportunity - Temporary position based in the City Centre **About Our Client**: Our client is a well-established non-profit organisation with a strong presence in Manchester. Known for its commitment to the community, this organisation is recognised for its significant contributions to the education sector. **The responsibilities of an...

  • Security Officer

    4 weeks ago


    Manchester, United Kingdom Showsec Full time

    **What you will be doing**: - Management of access / egress control - Monitoring and authorising the entrance and departure of employees, contractors and other persons, to guard against theft and maintain security of the premises. This may involve the examination of hand baggage, parcels, or vehicles - Maintaining constant staffing of the Security Control...

  • Finance Officer

    1 month ago


    Manchester, United Kingdom Page Personnel - UK Full time

    Immediate Start Opportunity - Temporary position based in the City Centre **About Our Client**: Our client is a well-established non-profit organisation with a strong presence in Manchester. Known for its commitment to the community, this organisation is recognised for its significant contributions to the education sector. **The responsibilities of an...

  • Security Officer

    4 weeks ago


    Manchester, United Kingdom BM Stores Full time

    **We are currently recruiting for a Retail Security Officer to join our store team in Manchester.** **This is a full time, permanent position and gives great flexibility to work shifts in the daytime, evenings and at weekends.** **As Retail Security Officer, you will work alongside our Store Management Team to meet loss prevention objectives and ensure the...

  • Finance Office

    2 days ago


    Manchester, United Kingdom HAYS Full time €40,000

    Office & Finance Coordinator Hays are recruiting exclusively for an Office & Finance Coordinator. This role is an office based in Manchester City centre and is maternity cover for 12- 15 months. As the business is growing, there may be an opportunity, performance and business needs dependent to go permanent. You will be responsible for general office...

  • Finance Office

    6 days ago


    Manchester, United Kingdom HAYS Full time

    Office & Finance Coordinator Hays are recruiting exclusively for an Office & Finance Coordinator. This role is an office based in Manchester City centre and is maternity cover for 12- 15 months. As the business is growing, there may be an opportunity, performance and business needs dependent to go permanent. You will be responsible for general office...

  • Finance Officer

    1 month ago


    Manchester, United Kingdom Hazelhurst Solicitors Full time

    We are seeking a highly skilled and experienced finance Officer to join our team. As a finance officer, you will be responsible for overseeing all financial aspects of our organization. This is a key role that requires strong financial acumen, strategic thinking, and excellent communication skills. '''Duties''' - Develop and implement financial strategies,...


  • Manchester, United Kingdom Career Legal Full time

    We are seeking to recruit a dedicated Operations and Facilities Compliance Officer to join the compliance team at a reputable UK law firm and provide comprehensive support to fee earners and business services staff. This role offers hybrid working of 3 days in the office, and 2 days from home. Responsibilities Provide expert support to fee earners and...