Customer Success Manager
21 hours ago
As our Customer Success Manager, you'll be the bridge between our customers, our sales team, and our founders. You'll help onboard new businesses onto the platform, train their teams, and make sure they're getting real value from every feature. You'll also play a key role in collecting feedback, spotting opportunities to improve the customer journey, and helping to shape the future of the Bikebook product. It's a hands-on, people-focused role in a fast-paced startup - perfect for someone who loves building relationships, solving problems, and making tech simple for others. What You'll Be Doing Onboarding new customers and training their teams to get the most out of Bikebook Building strong relationships with business owners and managers across the UK and beyond Acting as the main point of contact for support, guidance, and ongoing success Working closely with the sales team to ensure the system is configured perfectly for each customer's needs Gathering feedback from customers to help shape new features and improvements Creating easy-to-follow resources and guides to help customers use Bikebook confidently Helping us constantly improve the overall customer experience About You You're friendly, approachable, and great at building relationships You're confident speaking with business owners and can explain tech in simple, human terms You're organised and proactive - you don't wait for problems, you go looking for solutions You're excited by the idea of joining a growing startup where your input really matters Experience in customer success, account management, or training would be a bonus. What We Offer £25,000–£30,000 per year depending on experience Hybrid working (Brighton & Hove HQ + remote flexibility) Latest Apple tech The chance to work closely with the founding team in a high-growth, dynamic environment Real influence in shaping how Bikebook grows and supports its global community
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Customer Success Manager
23 hours ago
Hove, East Sussex, United Kingdom Bikebook Full timeAs our Customer Success Manager, you’ll be the bridge between our customers, our sales team, and our founders. You’ll help onboard new businesses onto the platform, train their teams, and make sure they’re getting real value from every feature. You’ll also play a key role in collecting feedback, spotting opportunities to improve the customer journey,...
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Customer Success Manager
2 weeks ago
Brighton, United Kingdom Huntress Full timeCustomer Success Manager - Permanent (Full time) **Salary**: 30k-33k Our client based in Brighton are seeking a Customer Success Manager to join their team on a Permanent basis. The successful individual will be building relationships & managing client portfolios. If you are career-driven & proactive, we would love to hearfrom you! **Duties**: - Be the...
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Customer Success Manager
2 weeks ago
Brighton, United Kingdom Sovos Compliance Full timeBuild your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever‑changing regulatory landscape. At Sovos, we're dedicated to more than just...
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Customer Success Manager
7 days ago
Brighton, United Kingdom Sovos Full timeBuild your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just...
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Customer Success Manager
4 days ago
Brighton, Brighton and Hove, United Kingdom Bikebook Full time £25,000 - £30,000 per yearAs our Customer Success Manager, you'll be the bridge between our customers, our sales team, and our founders. You'll help onboard new businesses onto the platform, train their teams, and make sure they're getting real value from every feature.You'll also play a key role in collecting feedback, spotting opportunities to improve the customer journey, and...
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Lead Customer Success Manager
2 days ago
Brighton, Brighton and Hove, United Kingdom BrightLocal Full time £40,000 - £80,000 per yearBrightLocal empowers businesses to thrive and grow locally. We do this by removing the complexity of local search marketing, enabling local businesses to rise above their competitors and win new customers.Our ability to turn data into action, through AI-powered insights, expert guidance, and hands-on support helps businesses make the right decisions, to...
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Enterprise Customer Success Manager
3 days ago
Brighton, United Kingdom Brandwatch Full timeAt Cision we believe in empowering every individual to make an impact. Here your voice is heard your ideas are valued and your unique perspective fuels our collective success. As part of our global team youll thrive in an environment that champions curiosity collaboration and innovation all while making meaningful contributions to the brands we...
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Enterprise Customer Success Manager
2 days ago
Brighton, United Kingdom Brandwatch Full timeAt Cision we believe in empowering every individual to make an impact. Here your voice is heard, your ideas are valued and your unique perspective fuels our collective success. As part of our global team you’ll thrive in an environment that champions curiosity, collaboration and innovation, all while making meaningful contributions to the brands we...
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Senior Customer Success Manager
2 weeks ago
Brighton, Brighton and Hove, United Kingdom KILLSTAR Full time £40,000 - £80,000 per yearThe KILLSTAR brand-universe is an invitation for people to explore, discover, and become who they are. We help affirm this invitation by creating an inclusive, supportive environment where our team members are embraced exactly as they are.We are looking for a customer-focused leader to drive best-in-class experience for our community. In this role you will...
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Customer Liaison Manager
2 weeks ago
Brighton, East Sussex, United Kingdom McALLISTER Full timeJoin Us as a Customer Liaison Manager Are you ready to make a real difference in communities across the UK and Ireland? At Vortex Companies, we're leading the way in trenchless rehabilitation—delivering innovative solutions that protect water systems, extend asset life, and build a more sustainable future. Now, we're looking for a Customer Liaison Manager...