Customer Success Manager
2 days ago
As our Customer Success Manager, you’ll be the bridge between our customers, our sales team, and our founders. You’ll help onboard new businesses onto the platform, train their teams, and make sure they’re getting real value from every feature. You’ll also play a key role in collecting feedback, spotting opportunities to improve the customer journey, and helping to shape the future of the Bikebook product. It’s a hands-on, people-focused role in a fast-paced startup - perfect for someone who loves building relationships, solving problems, and making tech simple for others. What You’ll Be Doing Onboarding new customers and training their teams to get the most out of Bikebook Building strong relationships with business owners and managers across the UK and beyond Acting as the main point of contact for support, guidance, and ongoing success Working closely with the sales team to ensure the system is configured perfectly for each customer’s needs Gathering feedback from customers to help shape new features and improvements Creating easy-to-follow resources and guides to help customers use Bikebook confidently Helping us constantly improve the overall customer experience About You You’re friendly, approachable, and great at building relationships You’re confident speaking with business owners and can explain tech in simple, human terms You’re organised and proactive - you don’t wait for problems, you go looking for solutions You’re excited by the idea of joining a growing startup where your input really matters Experience in customer success, account management, or training would be a bonus. What We Offer £25,000–£30,000 per year depending on experience Hybrid working (Brighton & Hove HQ + remote flexibility) Latest Apple tech The chance to work closely with the founding team in a high-growth, dynamic environment Real influence in shaping how Bikebook grows and supports its global community
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Customer Success Manager
2 days ago
Brighton, East Sussex, United Kingdom Bikebook Full timeAs our Customer Success Manager, you'll be the bridge between our customers, our sales team, and our founders. You'll help onboard new businesses onto the platform, train their teams, and make sure they're getting real value from every feature. You'll also play a key role in collecting feedback, spotting opportunities to improve the customer journey, and...
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Customer Success Manager
2 days ago
Hove, United Kingdom Bikebook Full timeAs our Customer Success Manager, you’ll be the bridge between our customers, our sales team, and our founders. You’ll help onboard new businesses onto the platform, train their teams, and make sure they’re getting real value from every feature. You’ll also play a key role in collecting feedback, spotting opportunities to improve the customer journey,...
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Customer Success Manager
2 days ago
Hove, United Kingdom Bikebook Full timeAs our Customer Success Manager, you’ll be the bridge between our customers, our sales team, and our founders. You’ll help onboard new businesses onto the platform, train their teams, and make sure they’re getting real value from every feature.You’ll also play a key role in collecting feedback, spotting opportunities to improve the customer journey,...
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Customer Success Manager
2 days ago
Hove, United Kingdom Bikebook Full timeAs our Customer Success Manager, you’ll be the bridge between our customers, our sales team, and our founders. You’ll help onboard new businesses onto the platform, train their teams, and make sure they’re getting real value from every feature.You’ll also play a key role in collecting feedback, spotting opportunities to improve the customer journey,...
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Customer Success Manager
6 hours ago
Hove, United Kingdom Bikebook Full timeAs our Customer Success Manager, you’ll be the bridge between our customers, our sales team, and our founders. You’ll help onboard new businesses onto the platform, train their teams, and make sure they’re getting real value from every feature.You’ll also play a key role in collecting feedback, spotting opportunities to improve the customer journey,...
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Customer Success Manager
2 days ago
East Midlands, United Kingdom Vapta Systems Full timeVapta Systems is one of the UK’s fastest‑growing workshop and fleet management software providers. Our technology is transforming workshops, fleets, and commercial operators across the UK — making their businesses more efficient, compliant, and connected. Due to tremendous growth, we are now expanding our team again, seeking a Customer Success Manager...
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CSM Manager
2 days ago
Hove, East Sussex, United Kingdom Bikebook Full timeAs our Customer Success Manager, you’ll be the bridge between our customers, our sales team, and our founders. You’ll help onboard new businesses onto the platform, train their teams, and make sure they’re getting real value from every feature. You’ll also play a key role in collecting feedback, spotting opportunities to improve the customer...
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Customer Success
2 weeks ago
Hove, United Kingdom Office Angels Full timeCustomer Success & Sales Executive Salary: £26,000 per annum basic + monthly Bonus (OTE £32,000+) Contract: Permanent | Hours: Monday-Friday, 9:00am-5:30pm + 1 short Saturday per month Location: Office-based in Hove / Portslade Join a growing team with warm leads only - no cold calling! We're looking for a Customer Success & Sales Executive to join an...
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Customer Success
1 week ago
Hove, United Kingdom Office Angels Full timeCustomer Success & Sales Executive Salary: £26,000 per annum basic + monthly Bonus (OTE £32,000+) Contract: Permanent | Hours: Monday-Friday, 9:00am-5:30pm + 1 short Saturday per month Location: Office-based in Hove / Portslade Join a growing team with warm leads only - no cold calling! We're looking for a Customer Success & Sales Executive to join...
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Customer Success Manager — Train, Support
2 days ago
Hove, United Kingdom Bikebook Full timeA dynamic software startup in Hove is seeking a friendly and proactive Customer Success Manager to onboard new customers and ensure they derive maximum value from the platform. This role involves building relationships, gathering feedback for product improvements, and creating helpful resources for customers. The ideal candidate thrives in a fast-paced...
