Customer Success Manager
2 days ago
As our Customer Success Manager, you’ll be the bridge between our customers, our sales team, and our founders. You’ll help onboard new businesses onto the platform, train their teams, and make sure they’re getting real value from every feature.You’ll also play a key role in collecting feedback, spotting opportunities to improve the customer journey, and helping to shape the future of the Bikebook product.It’s a hands‑on, people‑focused role in a fast‑paced startup – perfect for someone who loves building relationships, solving problems, and making tech simple for others.What You’ll Be DoingOnboarding new customers and training their teams to get the most out of BikebookBuilding strong relationships with business owners and managers across the UK and beyondActing as the main point of contact for support, guidance, and ongoing successWorking closely with the sales team to ensure the system is configured perfectly for each customer’s needsGathering feedback from customers to help shape new features and improvementsCreating easy‑to‑follow resources and guides to help customers use Bikebook confidentlyHelping us constantly improve the overall customer experienceAbout YouYou’re friendly, approachable, and great at building relationshipsYou’re confident speaking with business owners and can explain tech in simple, human termsYou’re organised and proactive – you don’t wait for problems, you go looking for solutionsYou’re excited by the idea of joining a growing startup where your input really mattersExperience in customer success, account management, or training would be a bonus.What We Offer£25,000–£30,000 per year depending on experienceHybrid working (Brighton & Hove HQ + remote flexibility)Latest Apple techThe chance to work closely with the founding team in a high‑growth, dynamic environmentReal influence in shaping how Bikebook grows and supports its global community #J-18808-Ljbffr
-
Customer Success Manager
4 days ago
Hove, United Kingdom Bikebook Full timeAs our Customer Success Manager, you’ll be the bridge between our customers, our sales team, and our founders. You’ll help onboard new businesses onto the platform, train their teams, and make sure they’re getting real value from every feature. You’ll also play a key role in collecting feedback, spotting opportunities to improve the customer journey,...
-
Customer Success Manager
4 days ago
Hove, United Kingdom Bikebook Full timeAs our Customer Success Manager, you’ll be the bridge between our customers, our sales team, and our founders. You’ll help onboard new businesses onto the platform, train their teams, and make sure they’re getting real value from every feature.You’ll also play a key role in collecting feedback, spotting opportunities to improve the customer journey,...
-
Customer Success Manager
3 days ago
Hove, United Kingdom Bikebook Full timeAs our Customer Success Manager, you’ll be the bridge between our customers, our sales team, and our founders. You’ll help onboard new businesses onto the platform, train their teams, and make sure they’re getting real value from every feature.You’ll also play a key role in collecting feedback, spotting opportunities to improve the customer journey,...
-
Customer Success Manager
3 days ago
Hove, East Sussex, United Kingdom Bikebook Full timeAs our Customer Success Manager, you’ll be the bridge between our customers, our sales team, and our founders. You’ll help onboard new businesses onto the platform, train their teams, and make sure they’re getting real value from every feature. You’ll also play a key role in collecting feedback, spotting opportunities to improve the customer journey,...
-
Customer Success
2 weeks ago
Hove, United Kingdom Office Angels Full timeCustomer Success & Sales Executive Salary: £26,000 per annum basic + monthly Bonus (OTE £32,000+) Contract: Permanent | Hours: Monday-Friday, 9:00am-5:30pm + 1 short Saturday per month Location: Office-based in Hove / Portslade Join a growing team with warm leads only - no cold calling! We're looking for a Customer Success & Sales Executive to join an...
-
Customer Success
1 week ago
Hove, United Kingdom Office Angels Full timeCustomer Success & Sales Executive Salary: £26,000 per annum basic + monthly Bonus (OTE £32,000+) Contract: Permanent | Hours: Monday-Friday, 9:00am-5:30pm + 1 short Saturday per month Location: Office-based in Hove / Portslade Join a growing team with warm leads only - no cold calling! We're looking for a Customer Success & Sales Executive to join...
-
Customer Success Manager — Train, Support
4 days ago
Hove, United Kingdom Bikebook Full timeA dynamic software startup in Hove is seeking a friendly and proactive Customer Success Manager to onboard new customers and ensure they derive maximum value from the platform. This role involves building relationships, gathering feedback for product improvements, and creating helpful resources for customers. The ideal candidate thrives in a fast-paced...
-
Head of Customers Success
2 weeks ago
Hove, United Kingdom Regium Consulting Limited Full timeWe partner with over 1,500 charitable organisations across the UK to install contactless card terminals and donation webpages to collect donations. We are growing and are looking for a customer-focused individual to join our team. We are looking for someone who loves helping people and is an avid problem solver. There are plenty of opportunities to grow and...
-
Customer Success Specialist
2 days ago
Hove, United Kingdom Regium Consulting Limited Full timeWe partner with over 1,000 charitable organisations across the UK to install contactless card terminals and donation webpages to collect donations. We are growing and are looking for a customer-focused individual to join our team. We are looking for someone who loves helping people and is an avid problem solver. There are plenty of opportunities to grow and...
-
Customer and Trading Manager
6 days ago
Hove, United Kingdom Sainsbury's Full timeWhat you'll be doing : Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online service Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in store customers. Collaborate with other managers to...
