Manager Implementation Management

1 month ago


London, United Kingdom Wex Photo Video Full time

The Conversion Rate Optimisation (CRO) Manager is responsible for enhancing the online customer experience and maximising conversion rates across Wex Photo Video's website. The ideal candidate may have a Data Analyst, UX Researcher, UX Designer, or Web Optimisation background. You will will have a deep understanding of user behaviour, a creative approach to problem-solving, a strong data interpretation skills, and the ability to implement data-driven strategies to optimise the customer journey.
Develop and implement a comprehensive CRO strategy to improve the performance of our digital platform.
# Conduct thorough analysis of website data, user behaviour, and conversion funnels to identify opportunities for optimisation.
# Collaborate with the marketing, design, and commercial teams to ensure seamless implementation of CRO initiatives.
# Utilise qualitative and quantitative research methods, including user surveys, session recordings, and usability testing, to inform and validate CRO strategies.
# Create and implement a comprehensive conversion rate optimisation strategy tailored to enhance user experience and maximise conversion rates across the digital platform.
Foster a culture of continuous improvement by regularly reviewing and refining CRO strategies based on performance data and emerging trends.
Team Management: Lead, mentor, and develop a Merchandising Executive.

Bachelor’s degree in marketing, business, statistics, or a related field.
Proven experience in a CRO, Data Analyst, UX Researcher, or similar role, preferably within the e-commerce / online retail sector.
Strong understanding of website analytics tools (e.g. Proficient and independent in data analysis.
This is a central London-based hybrid role with at least one day in the office per week.



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