Senior Sales Account Manager

4 days ago

Slough Berkshire, United Kingdom Aspire Systems Full time

Aspire Systems is a global technology services firm with more than 20 years of experience. We work with some of the world's most innovative enterprises and independent software vendors, helping them leverage technology and outsourcing in our specific areas of expertise.
Roles & Responsibilities: Looking for 15+ years of experience in Business Development • Account Manager(AM) to handle existing accounts with the focus of bringing growth. • Take primary responsibility for the client and act as internal client owner within assigned accounts. • Manage and grow relationships to drive expansion and renewals across all solutions and services. • Responsible for client solution penetration and education, account monitoring and portfolio reporting, and issue resolution ownership. • Lead the business conversations at C and Leadership -level. • SAM works together with their manager (Client Partner) to build an account plan and is responsible for client management based on the account plan. • For the portfolio of the accounts, the AM need to work with the delivery teams on building a mutual relationship to bring the focus towards highest customer satisfaction index. • Manage the offshore account manager and their accounts as part of the portfolio. • The primary role of the AM to act as a Sales based Account manager with the focus of revenue growth against the existing revenue of the accounts. • Obtain insights into client’s most urgent business problems or business opportunities while linking how our solutions and services offerings can add client business value. • Maintain a high level of the relevant industry, product, and service knowledge to have meaningful conversations and generally stay ahead of trends. • Client relationship management and business development: manage client relationships, build a portfolio, own the opportunity management cycle within those portfolios of accounts: Identify/Quality/Propose/Close. • Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc. • Understanding of software engineering, Testing, Data Analytics and infrastructure and Support.

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