Associate Account Manager

3 weeks ago


London, United Kingdom Lightspeed Full time

We’re looking for an Account Manager to join our Lightspeed Retail team in London. You will be responsible for building and maintaining lasting relationships with Lightspeed's accounts. With your knowledge of their needs & objectives, you will be tasked with introducing them to Lightspeed’s suite of products and integrations to ensure they’re getting the best solution to help them achieve their goals.
Demonstrate software solutions to your customers, from core POS products to modules and upgrades;
Track key book of business metrics like added MRR and net retention;
Strong communication across departments that include sales, partnerships, product and support teams;
Leading/supporting strategic retail & payment-focused projects;
Building strong retailer advocacy, increasing retailer empathy and understanding throughout the company;
A background in the Retail or Payments sector would be ideal, but if you don’t have that we’ll settle for lots of passion and enthusiasm for the industry;
You are a people person, goal-oriented, and have a passion for building relationships;
Experience in a quota carrying sales role;
Understanding of solution-based consultative sales in a SaaS environment;
Ability to use Salesforce.Good time management with strong organisational skills;
Genuine career opportunities in a company that’s creating new jobs every day;
Lightspeed share scheme (we are all owners)
Company pension program
Mental health online platform and counseling & coaching services
Paid leave and assistance for new parents
Language classes & LinkedIn Learning license
Lightspeed welcomes andencourages applications from people with disabilities. Accommodations areavailable on request for candidates taking part in all aspects of theselection process.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.



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