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Administrative Assistant

4 months ago


Knutsford Cheshire, United Kingdom 808 Group Full time
Job Description

Job Overview:

Based in the office Monday - Friday in beautiful Knutsford location. We are seeking a highly organised and detail-oriented individual to join the team as a Senior Administrator/ Claims Handler for a market leading Claims Management Company.

Key Responsibilities:

  • Assess claims submitted by consumers regarding unaffordable lending practices.

  • Review documentation provided by claimants, including loan agreements, financial statements, and correspondence with lenders.

  • Conduct thorough investigations into the circumstances surrounding each claim.

  • Gather evidence from multiple sources to support claim assessment.

  • Liaise with claimants, financial institutions, and regulatory bodies.

  • Provide clear and concise communication to claimants regarding the status of their claims.

  • Work collaboratively with internal teams to determine appropriate resolutions for validated claims.

  • Ensure timely and fair resolution of claims while balancing the interests of both claimants and financial institutions.