Service Implementation Manager
1 month ago
Implementation and Service Manager Whitehaven and surrounding areas - hybrid working
Permanent, Full Time (37.Plus, great benefits including Health Cash Plan
Home Group are delighted to be launching a new clinical partnership with Everyturn Mental Health and Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to support individuals and communities across Whitehaven and Copeland.
As our Implementation and Service Manager (known internally as Senior Client Services Manager) youll lead our Mental Health Transformation Serviceteam to deliver person centred housing related support and make it a great place to work for our colleagues
Youll manage our brand new service which brings together specialist health, social care and community services to transform the way mental health care is provided, using a mix of support at a new multi agency drop in space, events out in the wider Copeland community tailored to local needs and a number of properties to help those in crisis have a temporary safe space to receive support where needed.This is your chance to unleash the potential in our colleagues, deliver excellent outcomes for our customers, and be part of a brand new style of mental health service
Typical day as a Implementation and Service Manager
Working alongside the Operations Manager to develop the service implementation, working closely alongside our CNTW and Everyturn partners.
Leading a motivated team to deliver efficient, high quality, person centred services in line with our contracts, evidenced by our customer satisfaction surveys and KPIs.
Be the Safeguarding Lead for the service
Ensure Health and Safety checks and risk assessments are completed and recordedaccurately
Manage individual and team performance using coaching skills and assessing colleague competencies and objectivesto ensure customers live in a safe, supportive, person centred service
Developing ongoing learning programmes for staff development within the service
Assisting with the implementation of future services within the locality once the service is embedded
Youll go home each day knowing that you have helped change our customers lives for the better, working for one of the top ten Great Place to Work in the UK
The people skills to take others with you, to help others grow as well as the confidence to challenge behaviours misaligned to our values
Experience of delivering support in a housing or care environment
Experience of people management
Experience of managing multiple services and/or managing managers
To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage
Youll join our team, who come from different walks of life and are here to support you as you make yourself at Home
Flexible working hours (or were open to agreeing a work pattern with you)
This is a hybrid role and youll spend some days in the multi partner hub, some days working at home and some days working from the community.
Youll need an Enhanced DBS check done and we pay for that.
Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. 34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too
~ Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
~ Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Generous pension scheme with life insurance of 3x salary
~ There are a number of tools and support available to help you when you need them.
~ benefits in detail on our website.
Click APPLY NOW to see our Senior Client Services Manager job description, find out about?us and for help to apply. Finally, do let us know if theres anything we can do, to help you shine in our process at
-
Whitehaven, Cumbria, United Kingdom Home Group Limited Full time €27,000Implementation and Service Manager Whitehaven and surrounding areas - hybrid working Permanent, Full Time (37.5 hpw) Salary starting at £27,000 p.a. Plus, great benefits including Health Cash Plan Home, a place where you belong Home Group are delighted to be launching a new clinical partnership with Everyturn Mental Health and Cumbria,...
-
Implementation and Service Manager
1 month ago
Whitehaven, United Kingdom Home Group Limited Full timeImplementation and Service Manager Whitehaven and surrounding areas - hybrid working Permanent, Full Time (37.5 hpw) Salary starting at £27,000 p.a. Plus, great benefits including Health Cash Plan Home, a place where you belong Home Group are delighted to be launching a new clinical partnership with Everyturn Mental Health and Cumbria,...
-
Implementation and Transformation Lead
3 weeks ago
Whitehaven, Cumbria, United Kingdom Home Group Limited Full time £27,000Transformational LeadershipWe are proud to be launching a new clinical partnership with Everyturn Mental Health and Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to support individuals and communities across Whitehaven and Copeland.About the OpportunityYou will have the opportunity to lead our Mental Health Transformation Service team to...
-
Quality Service Lead
2 weeks ago
Whitehaven, Cumbria, United Kingdom Altrad UK, Ireland & Nordics Full timeCompetitive Salary And Benefits Package Altrad Babcock is a market-leading provider of products and services to the energy, industrial and petrochemical sectors. Our success is built on the quality of our people, our reputation for technological expertise, best-in-class execution and the collaborative relationships we establish with our customers. We are...
-
Service Delivery Manager
3 weeks ago
Whitehaven, Cumbria, United Kingdom Home Group Limited Full time £27,000Job DescriptionWe are seeking a skilled Service Delivery Manager to lead our Mental Health Transformation Service in Whitehaven and surrounding areas. As a key member of our team, you will be responsible for managing a team that provides person-centred housing-related support and empowers customers to live their best lives.The successful candidate will have...
-
Customer Service Advisor
2 months ago
Whitehaven, Cumbria, United Kingdom The Recruitment Co. Full time €13Customer Service Advisor based in Whitehaven Offering £12.77 per hour, paid weekly - every Friday Start date: January 2025 Full Time, temp to perm contract! We are recruiting on behalf of our fantastic client based in Whitehaven, within this role you will be joining an existing team within an inbound customer service department. Full training will be...
-
HSE Strategy Implementation Specialist
2 weeks ago
Whitehaven, Cumbria, United Kingdom Smurfit Kappa Full timeAbout the Role: As a HSE Strategy Implementation Specialist at Smurfit Westrock, you will play a critical role in shaping our HSE strategy and ensuring that it is implemented effectively across the business.Key Responsibilities:Determine, drive, and lead the implementation of our HSE strategy, focusing on safe behaviours and attitudes at all levels...
-
Customer Service Manager
1 week ago
Whitehaven, Cumbria, United Kingdom Visit Lake District Full timeZest HarboursideA restaurant on Whitehaven's Harbour Front is looking for a hands-on Customer Service Manager to join their team.This role involves dealing with all aspects of front of house service, ensuring the smooth running of a shift, managing staff, and working with fellow managers and waiting staff.Candidates must be customer service focused, thrive...
-
Service Manager Expertise
3 weeks ago
Whitehaven, Cumbria, United Kingdom NHS Full timeWe are seeking an accomplished Team Manager to lead our Whitehaven Safe Haven/Crisis Support Team in delivering exceptional mental health care services. The successful candidate will be responsible for managing a team of up to 9 staff members, ensuring effective day-to-day operations, resource allocation, and public relations.The ideal candidate will possess...
-
Site Manager
4 months ago
Whitehaven, Cumbria, United Kingdom Altrad UK, Ireland & Nordics Full time €6Competitive Salary & Benefits Package. Altrad Babcock is a market-leading provider of products and services to the energy, industrial and petrochemical sectors. Our success is built on the quality of our people, our reputation for technological expertise, best-in-class execution and the collaborative relationships we establish with our customers. Our team...
-
Service Delivery Manager
4 weeks ago
Whitehaven, Cumbria, United Kingdom Everyturn Full timeAbout the RoleThe estimated annual salary for this position is £35,000 - £40,000.We are seeking an experienced Service Delivery Manager to lead our Whitehaven-based team in delivering exceptional mental health services. As a key member of our organization, you will be responsible for overseeing daily operations, managing resources, and ensuring...
-
Team Lead
2 months ago
Whitehaven, Cumbria, United Kingdom Everyturn Full timeWe are delighted to be launching a new service with local delivery partners to support individuals across Whitehaven and Copeland. The 24/7 Community Mental Health Support Hub will allow us to transform the way mental health care is provided locally, by bringing together specialist health, social care and community services in the heart of Whitehaven in...
-
Team Lead
4 weeks ago
Whitehaven, Cumbria, United Kingdom Everyturn Full timeWe are delighted to be launching a new service with local delivery partners to support individuals across Whitehaven and Copeland. The 24/7 Community Mental Health Support Hub will allow us to transform the way mental health care is provided locally, by bringing together specialist health, social care and community services in the heart of Whitehaven in...
-
Smurfit Kappa | Health, Safety,
1 week ago
Whitehaven, Cumbria, United Kingdom Smurfit Kappa Full timeJoin Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we're committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of...
-
Pre Construction Manager
4 months ago
Whitehaven, Cumbria, United Kingdom Altrad UK, Ireland & Nordics Full time €6Based - Cumbria Competitive Salary & Benefits Package. Altrad Babcock is a market-leading provider of products and services to the energy, industrial and petrochemical sectors. Our success is built on the quality of our people, our reputation for technological expertise, best-in-class execution and the collaborative relationships we establish with our...
-
Food Service Manager
3 weeks ago
Whitehaven, Cumbria, United Kingdom Brewers Fayre Full timeUnlock Your Potential as a Restaurant LeaderWe are seeking a highly motivated and experienced Restaurant Manager to join our team at Brewers Fayre in Whitehaven. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.Salary Range: £35,250 - £39,000 per...
-
Head of Soft Services
3 days ago
Cumbria, United Kingdom Carbon60 Global Full timeHead of Soft Services - Barrow in Furness - £60k plus Car Allowance This is a fantastic opportunity to join one of the largest Facilities Management companies in the UK at one of their prestigious clients' sites based in Barrow in Furness. **Salary**: Up to £60k depending on experience, plus car allowance and excellent benefits package. Location: Barrow...
-
Recovery Support Coordinator
6 days ago
Cumbria, United Kingdom Service Care Solutions Full timeAs a Substance Misuse Recovery Worker, you will play a critical role in supporting individuals struggling with addiction. This role involves:Providing one-to-one support to service usersDeveloping and implementing personalized care plansDelivering harm reduction advice and interventionsEnabling service users to access education, employment services, and...
-
Substance Misuse Case Manager
7 days ago
Cumbria, United Kingdom Service Care Solutions Full timeIn this vital role, you will be part of a team providing support to individuals struggling with addiction. As a Substance Misuse Recovery Worker, your responsibilities will include:Conducting comprehensive assessments to understand each individual's needsDeveloping personalized care plans to help individuals achieve their goalsWorking closely with service...
-
Clinical Lead Nurse
3 days ago
Cumbria, United Kingdom Service Care Solutions - Criminal Justice Full time**_About the client:_** Service Care Solutions are currently recruiting for a long standing registered charity who specialise in supporting behavioral changes, predominantly for alcohol, drug misuse and mental health. Kicking off in the late 60's this provider now delivers freeand confidential support to over 100,000 service users a year from 80 individual...