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Client Service Director
4 months ago
me Immersive-me is a Multimedia creative studio that designs & delivers immersive & interactive experiences. We work with some of the biggest brands in the world across a variety of industries and settings, delivering innovative and immersive experiences that captivate and engage. But our work doesn’t stop with brands. As a creative studio with an artistic practice, we also collaborate with a host of cultural organisations & spaces, and partner with other artists to create works that transcend the commercial sphere. Valentino, Printworks, McLaren, Burning Man, DAZED, Nike and DKNY.
About the Client Services Director Role
This individual will bring a wealth of experience and will be pivotal in driving the growth of our company, leveraging their exceptional communication skills, creative flair, and strong initiative. As the Client Services Director, you'll report directly to the Managing Director and serve as the primary interface between our agency and our clients. This role calls for a proactive leader who can identify new opportunities, foresee future trends, and thrive in the company of our incredibly talented team of creatives, makers, and doers.
Eventually you will be hiring your own team of Account and Project Managers and developing these team members accordingly.
Previous experience, preferably gained agency side, in professional client relationship management. You could already be a Client Services Director or a Group Account Director, Senior Account Director, or Client Partner ready to make that step up to Client Services Director level.
A successful track record closing & delivering £100k+ projects to timeframe and within budget, especially within the design, creative, marketing, OOH agency, or creative studio sectors.
A background in Experiential Activations, OOH agency or Audio Visual based projects (or an interest in immersive technologies) is preferable.
Strong leadership and team management capabilities.
Skilled in analysing and interpreting sales performance metrics.
Willingness to attend evening events and travel as required.
A competitive salary, starting from £70-75k, plus annual bonus structure.
Private health care
~22 days holiday (excluding public holidays), increasing by 1 day for each year of service.
~ Hybrid working - 3 days WFH a week.
~ Birthdays off
~ Company laptop
