Senior Account Executive/Director
1 week ago
This is a 12 month maternity cover role based in our offices in Welwyn Garden City twice a week (hybrid)
To provide an interface between the PayPoint Retail Management team and the managed retail (including symbol) accounts with a key focus on estate development and the project management of product and device implementations.
Develop a thorough understanding of the PayPoint business, including installation and operational procedures
~ Provide a based interface between PayPoint and the managed retail (including symbol) accounts
~ Provide operational and administrative support to the Retail Management team and managed retail accounts
Performance Reporting
~ Monthly reporting of sales activity and business results
~ To manage the Retail Management inbox promptly and efficiently
~ To oversee the completion of all managed retail company owned account installations, change of ownerships and decommissions
~ To take ownership of managed retail account operational issues as appropriate and escalate to resolution within PayPoint as required
~ In conjunction with the Retail Management team through thorough research and mapping, plan and manage device and/or product rollouts for all new and existing managed retail accounts
~ Support the Retail Management team on projects which will deliver commercial benefit to PayPoint
~ Work with other departments within PayPoint both locally and nationally on the design and implementation of value-added products and services to our customer
~ Monitor retailers’ sales performance in terms of their contribution and profitability
~ Execute the EPoS data import processes for symbol group promotions, transposing and maintaining the promotions for each group within the defined SLAs
~ Perform EPoS price file data import/export tasks in accordance with internal controls and processes within the defined SLAs
Customer service orientated
~ Experience of project management skills
~ Computer literate with a good working knowledge of Windows XP, Word, Excel and PowerPoint
~ Experience of interacting, analysing and compiling data
~ Strong experience of working with spreadsheets and databases
~ Experience working with Salesforce
Willingness to travel and visit retail accounts throughout the UK
Description Description Monthly reporting of sales activity and business results
Key Responsibilities To provide an interface between the PayPoint Retail Management team and the managed retail (including symbol) accounts with a key focus on estate development and the project management of product and device implementations.
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