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Lead Account Manager
2 months ago
Account Manager Lead - API Investment Platform Business - FinTech
Do you thrive on developing and delivering strategic account plans tailored to each customer's unique business model and growth aspirations? If so, we want you to be the voice of our customers and help shape my client's long-term objectives for customer success and growth.
Develop and deliver strategic account plans for each customer, ensuring alignment with their expectations and our business plan requirements.
Lead the Governance framework and service reviews, providing insightful analysis to enhance the customer experience.
Collaborate with our customer success team to ensure a seamless and joined-up experience for our clients.
Work closely with customers and our launch team to support the migration of existing businesses and establish new areas of growth through innovative products and services.
Deep knowledge of the advice and/or fintech market.
Exceptional relationship-building skills and the ability to navigate complex queries.
Expertise in contract negotiations and commercial modelling.
Strong understanding of regulatory environments, including governance frameworks and recent legislation.
Competitive salary and benefits package.
Career development and growth opportunities.
Collaborative and inclusive company culture.
If you're ready to make a significant impact on customer success and growth in the fintech industry, we want to hear from you
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