Lead Account
3 weeks ago
**Lead Account Manager (sales) - Private Healthcare / Occupational Health - £38k to £46k + comm + benefits - Hybrid working**
An expanding and successful group of private healthcare GP and Occupation Health clinics and services, that offer a convenient private healthcare in London, is looking for a Lead Account Manager to join their team.
The Lead Account Manager will manage day to day running of the Account Management Team and oversee a corporate client portfolio (GP, occupational health and joint clients) comprising newly onboarded business and existing clients (current portfolio c600+clients with rapid expansion). Create a cross skilled Account Management function that supports OH, GP and combined services to the corporate client base.
**SALARY ETC**:
- £38k to £46k + Commission + Benefits
- Permanent, full-time
- SE London
- Hybrid Working with 1 to 2 days per week with team in office and the remainder at home or on client visits.
**REQUIREMENTS**:
- Must have full right to work in the UK
- Educated to degree level
- Knowledge and understanding of the private healthcare market essential
- Knowledge and understanding of occupational health or demonstrable equivalent / ability to learn quickly essential
- Minimum 3-5 years’ experience in similar management role.
**DUTIES TO INCLUDE**:
- Manage day to day running of the Account Management Team and oversee a corporate client portfolio (GP, occupational health and joint clients)
- Manage and develop key Corporate Client relationships and Partnerships directly, including cross and up selling.
- Oversee and assist in the resolution of Corporate complaints.
- Key working relationships will be with both New Business and Corporate servicing in the day to day deliverables of the Team and you will be encouraged to identify and recommend improvements.
- Account Management also work closely with support Group Corporate Sales and Group Marketing in product design Marketing.
- Develop and embed process and principles to support delivery of account management function across the business.
- Own the Account Management Salesforce processes and training, and work directly with BI Director on the development of new functionality to support Account Management reporting and growth.
- Scheduling & chairing client review meetings including new business and operations (and others) as appropriate.
- Client renewals and tenders, including contracting, ensuring pricing and renewal terms are communicated correctly/responses dealt with accordingly
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