Cleaning Account Lead

3 weeks ago


London, United Kingdom Churchill Contract Services Ltd Full time

**Based in London with some travel across Southeast**

We are looking for a Cleaning Account Lead to manage a large transport contract based from St Pancras with travel to Ebbsfleet, Stratford, and 3 smaller sites in Southeast. You will manage a team of 4 Duty Managers to ensure cleaning standards are met and maintained to the highest level. No two days will be the same. When you’re dealing with people there’s never a dull moment, and you’ll use your strong interpersonal skills to support and develop your team.

**As Account Lead, you’ll be**:

- Managing the operating profits and gross revenues, providing outstanding leadership, management, and direction to your team whilst maximising business opportunities and showing a hands-on approach
- Maintaining strong client relationships with high levels of satisfaction
- Providing and maintaining the quality-of-service delivery
- Managing, recruiting, and coaching local service teams
- Hold regular contract and specification review meetings with customers.
- Responsible for ensuring Health & Safety procedures and legislation is adhered to
- Looking for opportunities for continuous improvement, cost savings and account growth.

**As Account Lead, you’ll have**:

- Strong client management and people management skills
- Confident producing financial reports and analysis.
- Commercial analysis and resolution proposing capability
- Proven track records of performance growth within a previous role.
- Able to multi-task and work in a pressurised environment, able to use time proactively to ensure that potential problems do not surface
- Exceptional ability to get on well with people, whilst not letting this compromise ability to make and take necessary tough action.
- Working knowledge of Health and Safety systems in the cleaning industry
- Inspire people and encourage them to want to “go the extra mile”.
- Innovative and think outside of the normal working methods to inspire changes
- Experience or ability to support mobilisation and demobilisation of sites.
- Computer literate with the ability to effectively use Microsoft Office package and databases.

**What we offer you**

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

**The good stuff**
- We are employee-owned, making you a beneficiary of our future success
- Two paid volunteering days annually - from beach cleans to supporting your local community. You choose
- More than 250 perks and hundreds of exclusive deals and discounts
- Lots of training, development & apprenticeship opportunities to grow and progress your career
- Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
- All year-round recognition and annual awards programme to thank our shining stars

**Our commitment to Diversity, Equity and Inclusion**

**Reasonable adjustments**

Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help..

**Job Types**: Full-time, Permanent

**Salary**: £50,000.00-£60,000.00 per year

Schedule:

- Monday to Friday

Application question(s):

- What is your salary expectation of this position?
- What is your current salary?
- Are you flexible to work according to business needs, including occasional night shifts?

Work Location: On the road

Reference ID: 4464


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