Cleaning Account Lead

2 weeks ago


London, United Kingdom Churchill Service Solutions Full time

**Account Lead - London with occasional travel to Watford**
- Clean environments make people happier_

We are looking for an Account Lead to manage a large commercial contract based across two sites in London and Watford. You will manage a team to ensure cleaning standards are met and maintained to the highest level. No two days will be the same. When you’re dealing with people there’s never a dull moment, and you’ll use your strong interpersonal skills to support and develop your team.

At Churchill, doing right is at the heart of our values. This is why we will provide you with all the tools, training, support and resources that you need to develop in your career.
As an Account lead you’ll be:

- Maintaining strong client relationships with high levels of satisfaction
- Providing and maintaining the quality of service delivery
- Managing, recruiting, and coaching local service teams
- Hold regular contract and specification review meetings with customers
- Be responsible for ensuring Health & Safety procedures and legislation is adhered to
- Looking for opportunities for continuous improvement, cost savings and account growth.

As an Account Lead you’ll have:

- Great commercial awareness with the ability to thrive in a creative environment
- Excellent customer service and people management skills
- Strong leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
- Experience with financial forecasting, budgeting, and analysis ideal
- Working knowledge of Health and Safety systems in the cleaning industry
- Ability to work to tight timescales
- Passionate, flexible, trustworthy, and innovative.
- Hold a full driving license and be able to travel to sites

Our Benefits:

- A workplace pension scheme
- Monthly Shining Star Awards
- Two paid volunteering days annually - from beach cleans to supporting your local community. You choose..
- More than 250 perks - and hundreds of exclusive deals and discounts
- A wide range of training programs to help your career development
- Project Mosaic our Wellbeing, Diversity & Inclusion Committee who are leading the charge on all things WDI
- A Well-being hub to support a healthy mind and body

At Churchill, relationships are the glue that holds us together - you’ll be someone who works collaboratively with your team and builds a strong bond with your clients. In exchange, we’ll provide an inclusive and empowering culture where you’ll receive training and development opportunities that allow you to grow and progress in your career.
We understand that you may have personal commitments, which is why we offer flexible working options that suit you. We also offer a range of company benefits that ensure that you are receiving the support that you need to do your best work.

Our commitment to Diversity, Equity, and Inclusion

Reasonable adjustments
Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help and will make suggestions if you’re unsure about what is available.

**Job Types**: Full-time, Permanent

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- What are your salary expectations for this role?
- What is your current salary?

Work Location: In person

Reference ID: 3609


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