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Reception Coordinator
2 months ago
We are excited to be working with a highly respected and rapidly expanding local law firm who have a personal approach and offer fantastic career development and progression opportunities for their employees They are currently seeking a Reception Coordinator to join their friendly team where you can make this role your own and become a key player in the business Job Title: Reception Co-ordinator Salary: £25,000 to £27,000 Location: Exeter Hours: Full time Monday-Friday Benefits: Great holiday allowance with an extra day off for your birthday plus an option to buy more holiday Well being package for physical and mental health including onsite yoga classes and a gym Healthcare plans, social events including summer and Christmas parties, career progression opportunities The Company A long established nationwide legal firm with a number of offices based in the southwest, this company specialises in offering its clients an outstanding, people-first service, both here in the UK and internationally. They are passionate about having a positive impact on the local community and the environmental, with various programmes in place. Additionally, they offer fantastic training and progression opportunities for all levels of employees to help you realise your full potential as part of this forward-thinking team and business. Although this is a large company, everyone works collaboratively and there is very much a warm, family feel to it, where you will enjoy coming into work every day The Role As the Reception Co-ordinator , you will be joining the facilities team based in the Exeter office. In this fast paced and varied role, with your bright and enthusiastic character, you will provide a high level of service to both internal and external clients, providing efficient and effective Reception support, including operating the switchboard and providing reception cover when required. You'll be working closely with the Facilities Manager and Location Heads, often being the first line of support for queries raised with the facilities team, so an ability to establish and maintain relationships will be paramount. Duties & Responsibilities
- Covering reception including greeting clients and visitors in a professional manner, ensuring discretion is used
- Providing Health and Safety support for all offices, supporting the Facilities Manager to maintain consistency
- Providing support for events
- Keeping kitchens, client suites and common areas within the office tidy and well stocked
- Managing meeting room bookings and providing refreshments for client meetings, ordering in catering where necessary
- Giving Health & Safety induction tours for new starters
- Liaising with clients on the telephone and in person, dealing with routine enquiries and taking detailed telephone messages
- Booking maintenance visits following company guidelines & procedures
- Carrying out additional duties and administration tasks as and when required, plus supporting other departments during busy periods
- Fire Warden and First Aid duties
- Experience in a reception role or customer facing position
- A natural team player who enjoys building and maintaining relationships
- An enthusiastic and well organised self-starter
- Ability to work in a fast paced environment
- Exceptional level of attention to detail and accuracy
- Understanding the importance of client confidentiality
- Ability to learn and adapt
- Excellent IT skills
- Confident being the face of the company/front of house
- A friendly disposition